Cashier/Receptionist
About The Position
Great Lakes Honda of Fishers is a trusted name in the automotive industry, committed to delivering outstanding customer service and top-quality vehicle care. We are looking for a friendly, detail-oriented, and organized Automotive Receptionist with Cashier Responsibilities to join our team and be the first point of contact for our valued customers. The Automotive Receptionist/Cashier is responsible for greeting customers, answering incoming calls, processing payments, and supporting the service department with administrative duties. The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to providing a welcoming customer experience.
Requirements
- High school diploma or equivalent required
- Previous experience in a receptionist or customer service role, preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multi-task and work in a fast-paced environment.
- Friendly and professional phone etiquette.
- Strong problem-solving skills and ability to handle challenging situations with professionalism.
Nice To Haves
- Additional education or certifications in customer service or automotive fields is a plus.
- Basic knowledge of automotive services and terminology is preferred.
Responsibilities
- Greet customers and visitors in a friendly, professional manner.
- Answer phone calls, direct inquiries to appropriate departments, and take messages when necessary.
- Ensure the front desk area is clean, organized, and welcoming at all times.
- Coordinate with sales, service and management regarding customer needs.
- Handle customer concerns and provide follow-up to ensure satisfaction.
- Perform administrative tasks such as filing, faxing, and data entry.
- Help with other duties as needed to support the team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
