MASTER TEMPLATE Cashier/Receptionist

Bloomington Normal Auto Mall•Normal, IL

12h•Onsite

About The Position

We are currently looking for full and part-time reliable individuals to fill a dealership administrator/receptionist role (days/evenings/Saturday) at our Bloomington Auto Dealership. You would be providing support to the Sale and Service Department as well as interfacing with customers on a regular basis. We can offer a clean and beautiful work environment, a competitive wage, and an exceptional benefit package.

Requirements

Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver’s license and clean driving record

Responsibilities

Provide prompt, efficient, quality service to all customers at all times
Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
Greet customers in a timely, friendly and professional manner
Answer all external and internal customer questions with honest and genuine concern
Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary
Assist in other administrative duties including sorting and filing
Attend all department and staff meetings
Other duties as assigned.