Cashier/Receptionist

O'Daniel Ford, Inc•New Haven, IN

3d•Onsite

About The Position

We are looking for a friendly, professional, and organized Receptionist/Cashier in our service and parts department. To be the welcoming face and voice of our dealership. As the first point of contact for customers, you will play a key role in ensuring a positive experience by cashiering for parts and service, answering phones, greeting guests, and providing support to multiple departments. The ideal candidate thrives in a fast-paced environment, communicates clearly, and brings a positive, customer-first attitude to every interaction. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Requirements

High school diploma or equivalent
Excellent verbal and written communication skills
Outgoing, positive personality with a professional appearance
Ability to multitask and stay organized in a dynamic, customer-facing environment
Ability to work evenings and Saturdays as needed
Valid driver’s license and a clean driving record

Nice To Haves

Cash handling experience and familiarity with 10-key a plus
Prior receptionist or customer service experience preferred

Responsibilities

Greet customers warmly and direct them to the appropriate department or team member
Answer and route incoming calls promptly and courteously
Notify staff when customers arrive and assist in making introductions
Accept payments for service and parts invoices and accurately balance cash drawer
Assist in scheduling and confirming service appointments
Complete basic paperwork for loaner vehicles and customer documents
Perform light administrative duties such as filing, typing, data entry, and handling mail
Maintain a clean, organized, and welcoming front desk/reception area
Collaborate with Sales, Service, and Parts teams as needed
Other duties as assigned