Cashier Host

Caesars Entertainment • Biloxi, MS

2d • Onsite

About The Position

The Cashier Host is responsible for greeting and seating guests in a friendly and professional manner, managing reservations, and coordinating guest seating to ensure a smooth and positive dining experience. This role also involves answering phones, communicating wait times, and enhancing the guest experience through recommendations. The Cashier Host will address guest concerns, support servers and bussers, and maintain the cleanliness and organization of the host area. Additionally, they will assist with side work, stocking, promoting rewards programs, and collaborating with the team to ensure efficient service operations.

Requirements

• Strong customer service and communication skills
• Friendly, outgoing personality with ability to engage guests
• Ability to multitask in a fast-paced environment
• Team-oriented with the ability to work independently
• Basic computer and phone system skills
• Knowledge of food and beverage offerings (or willingness to learn)
• Must be at least 18 years old
• Professional appearance and adherence to dress standards
• Ability to stand, walk, and move continuously throughout shift
• Capable of lifting up to 20 pounds
• Available to work flexible schedules, including weekends and holidays
• Comfortable working in a loud, busy restaurant environment
• Ability to handle multiple guest and team demands calmly and professionally

Responsibilities

• Greet and seat guests in a friendly, professional manner
• Answer phones and manage reservations
• Coordinate guest seating and ensure fair rotation of servers
• Communicate wait times and enhance guest experience with recommendations
• Address and resolve guest questions or concerns
• Support servers and bussers as needed
• Maintain cleanliness and organization of the host area
• Assist with side work, stocking, and operational tasks
• Promote rewards programs, services, and venue offerings
• Collaborate with team members to ensure smooth service operations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed