Cashier/Host - IHOP

Onvo•Mifflintown, PA

5d•Onsite

About The Position

The Cashier/Host will greet and seat guests promptly, cheerfully and courteously. Take guest remittance as required and make every effort to ensure the quality of the guest’s dining experience. This role involves developing and maintaining professional working relationships with team members and guests, handling guest complaints, managing cash accurately, answering the telephone, taking To Go orders, and maintaining cleanliness standards.

Requirements

Physically capable of standing for long hours.

Responsibilities

Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.
Rotate station seating to ensure the quality of guest service.
Handle guest complaints, inquire about dining experience, thank guests and invite them to return.
Handle all cash in accurate and responsible manner.
Take register readings, make interim cash reports, and count cash registers receipts.
Answer the telephone, take messages, and take and complete all To Go orders.
Maintain guest checks in numerical order.
Maintain a waiting list as necessary.
Check restrooms every 30 minutes to ensure proper stock levels and cleanliness.
Clear, clean and reset tables and clean chairs, booths and floors after guests leave.
Comply with IHOP and Onvo uniform and appearance standards.
Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner.
Maintains a high standard of cleanliness. Perform cleaning duties according to posted cleaning charts.
Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk.
Complies with all company safety policies, procedures and instructions.
Perform other duties as assigned