Cashier Front-of-House stars wanted!

Bobby's Burgers by Bobby Flay•Charlotte, NC

11d•$12 - $15•Onsite

About The Position

Bobby’s Burgers by Bobby Flay is seeking hourly restaurant Cashier team members for our NOW OPEN Charlotte, NC location in the SouthPark area. Hiring Night/Weekend Shifts. As a cashier team member, you will have the opportunity to provide outstanding guest service in a fast-paced, fast-casual restaurant environment, creating the “Ultimate Burger Experience” for our guests.

Requirements

Prior restaurant or fast-casual beverage/cashier/FOH experience is preferred
Knowledge of food safety standards
Great interpersonal skills with a passion for guest service
Maintains 100% accuracy of the cash register, ensuring all payment transactions are carried out with precision and efficiency
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
Dependable team player who is willing to cover other positions as needed
Ability to effectively communicate in English
Ability to work a flexible schedule, including nights, weekends, and holidays as needed
Ability to suggestive sell and upsell proactively
Ability to understand and convey to others the differentiating factors of Bobby’s Burgers’ products
Ability to deliver information clearly and respectably to fellow team members and guests
Ability to meet guest expectations and standards in all interactions with guests, vendors, and team members
Ability to follow directions and procedures, effective time management, and organization skills
Hand use: single grasping, fine manipulation, pushing, and pulling
In an 8-hour workday: standing/walking for up to 8 hours
Ability to lift up to 25 lbs
Exposure to FDA-approved cleaning chemicals
Exposure to temperatures less than 32 degrees Fahrenheit and more than 90 degrees Fahrenheit
Work requires the following motions: bending, twisting, squatting, and reaching
High School Diploma or equivalent desired
1+ years minimum work experience (barista, cashier, server, other FOH) in a restaurant or other retail role is desired

Nice To Haves

ServSafe certification is valued, but not required
Students are encouraged to apply

Responsibilities

Making beverages (shakes, coffees)
Cashiering and servicing guests throughout your shift
Assisting as needed with maintaining stock levels and cleanliness in all areas of the restaurant
Maintaining a positive company image by providing courteous, friendly, and efficient service to guests and team members
Performing duties in accordance with our Standard Operating Procedures (SOP)
Being fully knowledgeable about the food and beverage menu
Greeting guests as they enter the restaurant and approach the counter
Taking guests’ orders using the POS and answering any questions about our menu items or concept and processing the payment utilizing the POS system
Making suggestions for complimentary menu items while actively engaging in suggestive selling
Assisting Expo Station team members to hand-off food, beverages, and any other requested items to guests and ensures food is prepared correctly and to the guests’ satisfaction; replaces incorrect or improperly cooked orders
Thanking the guests and inviting them to return
Cleaning FOH areas as needed
Stocking and cleaning as needed; Assisting with other areas if needed during slow periods
Completing any necessary side work as directed by the manager
Operating the shake station, including preparing shakes, coffee for guests upon order, and also prepping and stocking it