Cashier Front-of-House stars wanted!

Bobby's Burgers by Bobby FlayCharlotte, NC
$12 - $15Onsite

About The Position

Bobby’s Burgers by Bobby Flay is seeking hourly restaurant Cashier team members for our NOW OPEN Charlotte, NC location in the SouthPark area. Hiring Night/Weekend Shifts. As a cashier team member, you will have the opportunity to provide outstanding guest service in a fast-paced, fast-casual restaurant environment, creating the “Ultimate Burger Experience” for our guests.

Requirements

  • Prior restaurant or fast-casual beverage/cashier/FOH experience is preferred
  • Knowledge of food safety standards
  • Great interpersonal skills with a passion for guest service
  • Maintains 100% accuracy of the cash register, ensuring all payment transactions are carried out with precision and efficiency
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
  • Dependable team player who is willing to cover other positions as needed
  • Ability to effectively communicate in English
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed
  • Ability to suggestive sell and upsell proactively
  • Ability to understand and convey to others the differentiating factors of Bobby’s Burgers’ products
  • Ability to deliver information clearly and respectably to fellow team members and guests
  • Ability to meet guest expectations and standards in all interactions with guests, vendors, and team members
  • Ability to follow directions and procedures, effective time management, and organization skills
  • Hand use: single grasping, fine manipulation, pushing, and pulling
  • In an 8-hour workday: standing/walking for up to 8 hours
  • Ability to lift up to 25 lbs
  • Exposure to FDA-approved cleaning chemicals
  • Exposure to temperatures less than 32 degrees Fahrenheit and more than 90 degrees Fahrenheit
  • Work requires the following motions: bending, twisting, squatting, and reaching
  • High School Diploma or equivalent desired
  • 1+ years minimum work experience (barista, cashier, server, other FOH) in a restaurant or other retail role is desired

Nice To Haves

  • ServSafe certification is valued, but not required
  • Students are encouraged to apply

Responsibilities

  • Making beverages (shakes, coffees)
  • Cashiering and servicing guests throughout your shift
  • Assisting as needed with maintaining stock levels and cleanliness in all areas of the restaurant
  • Maintaining a positive company image by providing courteous, friendly, and efficient service to guests and team members
  • Performing duties in accordance with our Standard Operating Procedures (SOP)
  • Being fully knowledgeable about the food and beverage menu
  • Greeting guests as they enter the restaurant and approach the counter
  • Taking guests’ orders using the POS and answering any questions about our menu items or concept and processing the payment utilizing the POS system
  • Making suggestions for complimentary menu items while actively engaging in suggestive selling
  • Assisting Expo Station team members to hand-off food, beverages, and any other requested items to guests and ensures food is prepared correctly and to the guests’ satisfaction; replaces incorrect or improperly cooked orders
  • Thanking the guests and inviting them to return
  • Cleaning FOH areas as needed
  • Stocking and cleaning as needed; Assisting with other areas if needed during slow periods
  • Completing any necessary side work as directed by the manager
  • Operating the shake station, including preparing shakes, coffee for guests upon order, and also prepping and stocking it

Benefits

  • $12-15 hourly depending on experience
  • Medical, vision, and dental plans available
  • Paid time off
  • Holiday Pay
  • Referral bonuses available
  • Workplace perks such as free and discounted meals
  • Flexible work schedule
  • Employee recognition programs
  • Promote from within culture, advancement opportunities
  • Free uniforms, non-slip shoe reimbursement (50%)
  • Paid, robust training programs, eLearning and hands-on training
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