Cashier/Customer Service Representative
Tillamook People's Utility District•Tillamook, OR
•Onsite
About The Position
A Cashier/Customer Representative receives and processes payments, provides direction and assistance to customers in resolving billing and service-related issues, assists in balancing and reconciling accounting reports, processes paperwork related to connecting and disconnecting electrical service, calculates and prepares corrections to accounts, prepares correspondence and other documents as directed.
Requirements
- Must be 18 years of age or older
- Must have earned a high school diploma or G.E.D.
- Education, experience, and/or training equivalent to three years responsible office support
- Experience that includes heavy public contact
- Experience handling and accounting for a daily volume of cash payments
- Experience with computerized systems
- Demonstrated work ethic
- Team-work skills
- Professionalism
- Desire to provide a superior customer care experience
- Pleasant and efficient telephone and verbal communication style
- Basic math skills
- Business writing abilities
- Attention to detail
- Ability to multi-task
Nice To Haves
- Associates degree
- Experience in Microsoft Office in a business environment, including Excel, Word, and Outlook
Responsibilities
- Receives and processes payments
- Provides direction and assistance to customers in resolving billing and service-related issues
- Assists in balancing and reconciling accounting reports
- Processes paperwork related to connecting and disconnecting electrical service
- Calculates and prepares corrections to accounts
- Prepares correspondence and other documents as directed
Benefits
- Generous paid time off included paid holidays
- Medical, vision, and dental insurance
- HRA VEBA reimbursement account accessibility
- Oregon PERS employer plus additional retirement benefits
- Life and long term disability insurance
- On site fitness room
- Top quality facilities and equipment
- Educational assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
