Cashier / Customer Service Associate

The Norfolk Companies•Boston, MA
•$16 - $18•Onsite

About The Position

Norfolk Hardware & Home Center is looking for a friendly, dependable Cashier / Customer Service Associate who brings positive energy to every shift. This role involves greeting customers, ringing up purchases, answering questions, handling phone inquiries, and maintaining a clean checkout area. The ideal candidate has a great attitude, enjoys helping customers, and is willing to learn, even if they don't have prior hardware experience. This position is more than just a cashier job; it's about helping customers with their projects and contributing to their return business.

Requirements

  • 1+ year of cashier, retail, or customer service experience preferred
  • Basic computer and math skills
  • Ability to learn and use a POS/register system
  • Good communication and customer service skills
  • Ability to stand and walk throughout your shift
  • Ability to occasionally lift up to 25 lbs.

Nice To Haves

  • Hardware experience

Responsibilities

  • Greet customers and make them feel welcome
  • Ring up purchases accurately and efficiently
  • Answer questions and help customers find what they need
  • Handle phone inquiries with professionalism
  • Keep the checkout area clean, stocked, and organized
  • Work alongside teammates to keep things running smoothly
  • Turn everyday interactions into great customer experiences

Benefits

  • Competitive Pay
  • Health, Dental & Vision Benefits
  • 401(k) with Company Match
  • Paid Time Off
  • Career Growth Opportunities
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