PT Cashier/Customer Associate

UPPER MATTAPONI INDIAN TRIBE

5h • Onsite

About The Position

The Cashier/Customer Associate serves as a trusted extension of the pharmacy team, handling technical tasks so pharmacists can maximize direct patient care.

Requirements

• High school diploma or equivalent.
• Demonstrate good mathematical and computer skills, able to learn and become proficient in the use of pharmacy operating systems.
• Work closely with others. Contribute to creating and maintaining a positive work environment for all team members.
• Demonstrate knowledge of federal and state laws related to pharmacy practice.
• Applicants are required to authorize a background check and submit to drug testing. Failure to do so will disqualify applicants from consideration for the position.

Nice To Haves

• Two (2) years’ experience as a customer service representative preferred.

Responsibilities

• Greet every visitor promptly and courteously, ensuring a welcoming atmosphere at both pharmacy and retail counters.
• Answer incoming phone calls, route clinical or insurance questions to pharmacists or technicians, and take clear, accurate messages.
• Perform precise POS transactions for prescriptions, OTC items, DME, and gift merchandise; reconcile cash drawer and maintain transaction accuracy.
• Guide customers in selecting all product lines - health, wellness, personal-care, and gift items—highlighting promotions and recommending solutions that meet their specific needs.
• Attend to customer requests, locate merchandise, resolve basic concerns, and escalate clinical questions to the appropriate pharmacy team member.
• Assist with front-end merchandising: stock shelves, create displays, rotate inventory, and maintain a clean, organized sales floor.
• Support special services such as curbside pickup and medication synchronization reminders.
• Collaborate with the entire pharmacy team to maintain smooth workflow and a patient-first environment.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees