Cashier, Cage

Churchill Downs Incorporated•Terre Haute, IN

8d•Onsite

About The Position

Candidate handles financial and player services transactions for guests. Candidate performs the consolidation of transactions on a per-shift, per-cage basis to include front line windows, chip bank, employee bank and main bank. Candidate is accountable for maintaining the appropriate level of funds at Cage locations properly completing all required paperwork and reporting according to policy and procedure all while demonstrating a high level of guest service and accountability.

Requirements

High school diploma or equivalent.
Previous cash handling experience is required.
Candidate must be able to sit, and walk for extended periods of time.
Dexterity of the hands required as the candidate will be using calculators, handling money and other office equipment.
Candidate is occasionally required to reach with hands and arms.
Candidate is required to talk and hear.
The employee may be required to lift up to 40 lbs.
Specific vision abilities required by this job include close vision.

Nice To Haves

100% customer service focused, possesses good interpersonal skills, and be highly organized.
Must be able to work in a fast paced and demanding environment.
Must have a thorough knowledge of the point system.

Responsibilities

Performs check cashing, customer deposit and withdrawal transactions, makes change for guests, exchange chips, sports vouchers, or gaming vouchers for cash.
Will prepare customer jackpots, W2G, W9’s and all other tax forms. Will also service the Table Games Department with all appropriate tax forms.
Accept payment on counter checks or return checks.
Will post all information in the casino accounting system.
Is accountable for all transactions and balances daily.
Prepares AML entries for compliance.
100% customer service focused, possesses good interpersonal skills, and be highly organized.
Must be able to work in a fast paced and demanding environment.
Enrolls new members in the Players’ Club and answers account questions. Must have a thorough knowledge of the point system.
May issue a complimentary/promotional expense in accordance with the approved comp matrix.
May assist with promotional giveaways as appropriate.
Must be knowledgeable on kiosk functions and promotions.
Will assist with training new Cashier Services Representatives.
When assigned to the chip bank will prepare table fills and credits for an entire shift excluding breaks.
Issues house banks and assists with employee transactions when assigned to the employee bank.
When assigned to the main bank: Performs the consolidation of transactions on a per-shift, per-cage basis. Maintains the appropriate level of funds at the Cage locations. During day and grave shift may also issue slot jackpots. Buys the drop, rake or other cash from the Count Room. Maintains the check bank for all counter checks, payments, consolidations and redemptions.
Performs other duties as assigned.

Benefits

401k Plan with company match
Employee Stock Purchase Plan (15% discount)
Health, Dental, & Vision Insurance
Flexible Spending Account
Health Savings Account
Company Paid Short-Term and Long-Term Disability Plans
Company Paid Basic-Term Life Insurance
Paid Time Off
Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
A Variety of Team Member Discounts including: Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts
Fun Team Member Events
Company-Sponsored Volunteer Opportunities
Team Member Recognition Program
Advancement opportunities and the chance for further professional development