Cash Vault Specialist I

Washington Trust Bank•Spokane, WA

4d•$20 - $26•Onsite

About The Position

Cash Vault Specialists are responsible for accurately and efficiently processing customer transactions and large volumes of coin and currency. Additional expectations include answering internal and external customer inquiries, proactively finding solutions through clear understanding of bank products, and complying with regulatory issues as they apply to the position.

Requirements

Advanced cash handling skills.
Excellent problem solving and decision making skills.
Flexible and adaptable to change.
Positive communication and interpersonal skills.
Goal-oriented, self-motivated and enthusiastic in regard to customer service.
Demonstrated ability to work professionally and effectively with a diverse group of individuals.
High degree of technical skills, including proficiency with the Microsoft Office Suite of products, 10-key skills.
Aptitude for problem solving, trouble shooting and error resolution.
Regular, reliable attendance is required.
Requires repetitive lifting of heavy bags weighing 30 – 60 lbs. to a height of four feet, working in a closed environment with no windows and dusty conditions in addition to standing for extended periods of time.

Nice To Haves

Background in accounting and mathematics desired.

Responsibilities

Maintains a positive attitude while meeting service expectations and assisting others.
Processes transactions related to checking, savings, and loans.
Balances a cash drawer in accordance with bank standards.
Provides advice and recommends solutions to other departments or directly to customers.
Works with other Bank managers and staff to meet customer needs in a responsive, efficient manner.
Maintains the security and confidentiality of Bank and customer information.
Contributes to the achievement of Cash Vault departmental goals.
Balances cash drawer within acceptable time period and maintains assigned cash drawer limits.
Complies with Bank policies and procedures.
Proactively identifies and prevents fraud.
Tracks specific customer transaction statistics for the purpose of developing charges through account analysis.
Works with team to manage cash across the organization.
Assists other departments with coordination & testing of system enhancements, conversions, and interfaces.
Performs compliance and risk management duties as required or assigned.
Exhibits a professional demeanor at all times.
Performs other duties as assigned by Cash Vault Manager, Cash Vault Assistant Manager or CV Specialist IV.