Cash Research Assistant

Cornerstone Capital Bank•Englewood, CO

2d•Onsite

About The Position

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. The Cash Research Assistant will be responsible for ensuring all Cash research items are completed timely and if posting corrections are needed, they are processed accurately, and the proper notification is provided to the requires.

Requirements

Some College/associate degree preferred, High School graduate, GED, or equivalent work experience
2 - 5 years of experience working in a Mortgage Servicing is required
Previous bankruptcy experience preferred
MSP Experience is preferred
Ability to multi-task in a fast-paced environment, while still being detailed and results oriented
Effective verbal, and written communicator
Must be disciplined and well organized with attention to detail
Comfortable working in a team environment
Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.) with a technical understanding of imaging software and systems

Responsibilities

Responsible for monitoring and assigning tasks to ensure they are worked timely and accurately
Research payment issues and respond accordingly
Prepare daily system balancing to ensure accuracy and escalate any discrepancies to management
Responsible for balancing the Cash Database daily to ensure items posted are deposited; also ensure items are escalated prior to being aged
Post payments, payoffs, and liquidations
Collaborate with other business units to streamline processes and work together to provide a better customer experience
Complete special projects as assigned