Cash Processing Analyst

altafiber•Cincinnati, OH

About The Position

This position is responsible for oversight of the daily corporate cash management activities, as well as assisting the Cash Applications department with posting of customer payments. The position will split their time between assisting the Treasury and Cash Applications departments with all corporate cash activities.

Requirements

Four years of College resulting in a Bachelor's Degree or equivalent experience
2 to 3 years in related field (Finance, Accounting or Treasury)
Reasonable understanding of the banking system, including cash flows through the banking system
Ability to make decisions, often with short deadlines, in a prudent manner
High personal integrity to transact business in a duly diligent manner
Solid knowledge of accounting concepts, allowing good accounting interaction
Ability to communicate throughout the organization in written and verbal form
Knowledge of Excel
Detail oriented and good organizational skills

Responsibilities

Perform daily reconciliation of bank accounts to ensure that there is no fraudulent activity
Coordinate with other departments in the organization to ensure wires and ACHs are transmitted accurately and on time
Gather and maintain treasury department files and documentation, for both cash procedures and bank account information
Prepare Treasury reports as requested by management including daily tracking of cash flow
Responsible for reviewing account analyses and bank statements to ensure the Company is minimizing its bank fees and for discontinuing unused services
Assist Accounting in Monthly Close process
Cash application and adjustment processing - Post unapplied payments from various payment channels to customer accounts based on review of supporting documentation and account research
Analyze and handle payment exceptions (e.g. returned payments, customer deposits, credit card disputes, write-off recoveries)
Make customer calls to request additional information to properly apply for payments
Analyze and process requests/inquiries from Customer Contact Centers related but not limited to, customer refunds, balance transfers, payment investigations, auto bill pay
Maintain the Auto Bill Pay (ABP) process: Sign up/remove customers for ABP based on a customer request or a completed account disconnect order
Prepare customer letters to request additional/updated information, notify of returned payments and/or removal from ABP
Record returned payments and handle ACH change notices
Handle reconciliations, external data feeds with internal financial information and manual postings of payments to applicable depository bank accounts
Other duties as assigned