Cash Operations Technician - Wausau, WI

CASH DEPOT LTD • Wausau, WI

4d • $22 - $23 • Onsite

About The Position

Join a company that values independence, accountability, and customer service. Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and AirVac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and strong customer relationships nationwide. We're looking for individuals who enjoy working independently, solving problems, managing responsibilities with minimal supervision, and delivering exceptional service in the field. As an Cash Operations Technician you will be responsible for managing cash operations and performing first-line maintenance on ATMs, Smart Safes, and AirVac equipment throughout your assigned territory. This role offers the opportunity to work independently while combining customer service, cash management, route operations, and basic troubleshooting responsibilities.

Requirements

• High School Diploma or GED
• Valid Driver's License
• Clean Driving Record
• Ability to lift and move equipment as required
• Strong attention to detail
• Excellent customer service and communication skills
• Ability to work independently and manage daily responsibilities

Nice To Haves

• Cash handling experience
• Route-based service experience
• Mechanical or technical troubleshooting experience
• Experience working in a customer-facing field environment

Responsibilities

• Replenish ATM cash inventories
• Perform ATM and Smart Safe cash pulls
• Deliver coin orders and process deposits
• Follow all cash handling and security procedures
• Complete route assignments accurately and efficiently
• Clear ATM jams
• Replenish receipt paper
• Perform machine diagnostics
• Reboot equipment
• Install software updates
• Escalate advanced issues to skilled technical support team
• Build strong customer relationships
• Respond to customer needs professionally
• Communicate effectively with dispatch and operations teams
• Complete all service documentation accurately and on time

Benefits

• Guaranteed 40-hour work week
• Paid drive time
• 4-day work week
• Company vehicle
• $2,000 Sign-On Bonus
• Paid training
• Stable, year-round work
• Profit Sharing Program
• Advancement opportunities
• Paid Holidays
• Paid Time Off (PTO)
• Annual Profit-Sharing Bonus Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Short-Term Disability
• Wellness Benefit Programs
• Medical Deductible Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED