Cash Operations Technician - Milwaukee WI

CASH DEPOT LTD•Milwaukee, WI

1d•$22 - $23•Hybrid

About The Position

Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities. This is a full-time position with 4-10 Hour Shifts (Monday, Tuesday, Thursday, and Friday). The role involves traveling within a territory, operating in a van, and working at customer locations. Team members will receive direction via phone or email and are expected to use lifting equipment, hand tools, an iPad, and a cell phone.

Requirements

High School Degree / GED
Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required.
Ability to drive a vehicle over 50% of the shift.
Ability to work in a safe manner when lifting and performing tasks associated with position.
Experience in trouble shooting or electro-mechanical work.
Ability to follow the expectations set forth in the Field Service Handbook.
Excellent communication skills, written/verbal with internal and external contacts.
Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver.
Ability to adapt to change in the workplace or assignment of duties.

Nice To Haves

Flexible work schedule that could include a 4 or 5 day work week.
Work independently with minimal supervision.

Responsibilities

Provide cash and courier services to ATM and AirVac customers as required.
Perform courier functions such as cash replenishment, ATM and smart safe pulls, coin delivery, and deposits.
Perform basic First Line Maintenance functions as needed such as clearing jams, rebooting machines, replenishing receipt paper, running diagnostics, software updates, and escalating issues to tech support.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
Communicate inventory and support requests to complete scheduled tasks accurately and timely.
Perform administrative paperwork completely, accurately, and timely.
Maintain important department metric standards in efficiency, safety, first-time fix rate, and other metrics.
Assist other technicians and help train or perform ride-along training, as needed.
Follow all security procedures and policies.
Maintain a professional image, both personal and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job-related duties as assigned.