Adams Cash Office Clerk - Adams MA
About The Position
As a Cash Office Clerk, you will be responsible for handling customer transactions, processing payments, and providing excellent customer service. This role requires flexibility to work evenings, weekends, and holidays, with open availability for weekdays, evenings, weekends, and holidays. The position involves assisting customers, processing purchases accurately, managing cash drawers, promoting store programs, and ensuring items are handled with care. You will also be responsible for resolving customer concerns, adhering to security and safety measures, and performing other duties as assigned by leadership.
Requirements
- Ability to stand or walk at least 10 hours daily
- Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
- Organizational Skills: Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
- Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
- Quality: Maintain integrity and high standards of product handling from all perspectives
- Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift
Nice To Haves
- Cash handling experience
- Basic math, reading and computer skills
- Proficiency in English (written and verbal) to effectively communicate with associates and leadership
Responsibilities
- Assisting customers with locating products, answering inquiries, and providing information about promotions or discounts
- Accurately and efficiently process customer purchases with cash, credit/debit cards or other payment methods
- Ensuring correct change is provided if it is a cash transaction
- Counting and reconciling cash drawer at the beginning and end of the shift
- Stay informed about products, prices and promotions to effectively assist customers and promote sales
- Promoting store loyalty programs, discounts and or special promotions to encourage customer participation
- Efficiently bag and package customer purchase, ensuring items are handled with care
- Offering assistance to customers with carrying their bags or locating carts
- Resolve customer concerns or issues related to the transaction with a positive and helpful attitude
- Adhering to security measures such as checking identification for age restricted purchase and monitoring for fraudulent activity
- Adhere to all company safety standards
- Flexibility to work evenings, weekends, & holidays
- Perform other duties as assigned by leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
