Cash Office Associate

Weis Markets•Woodstock, MD

1d•Onsite

About The Position

The Cash Office Associate is responsible for the accounting bookwork practices at the store, including the reconciliation and recording of drawers, balancing office cash, lottery, and stamps. This role assists in researching and investigating discrepancies and keeps management fully informed. The associate prepares or assists with bank deposits, ensuring they are completed in a timely and accurate manner. Customer interaction is a key component, involving greeting customers, answering questions, and resolving concerns politely and professionally, while adhering to company policies for customer checkout. The position also involves assisting customer service with phone calls, using the intercom for announcements, and monitoring the performance of cashiers and lot attendants, providing feedback to management. The associate is expected to follow and enforce front-end policies and procedures, participate in training front-end associates to ensure high levels of productivity, speed, accuracy, and courtesy. They operate front-end scanning equipment and registers, perform checkout procedures, maintain transaction accuracy, and adhere to security measures and cash drawer accounting procedures to prevent overages or shortages. Knowledge of weekly ads, marketing promotions, and store layout is required. The role also includes responsibilities for general sanitation in the department, following cleaning schedules, and ensuring work areas meet health and OSHA requirements. The associate is expected to cooperate with co-workers and superiors, continuously improve job performance, and utilize company-provided Personal Protected Equipment (PPE). They may also be called upon to assist in other departments.

Requirements

Completed or working towards a high school diploma or general education degree (GED).
No prior experience required.

Responsibilities

Responsible for the accounting bookwork practices at the store which includes the reconciliation and recording of drawers, balancing the office cash, lottery, and stamps.
Assists in the research and investigation of any discrepancies.
Keeps management fully informed.
Prepares bank deposits or assists with their preparation, making sure they are completed in a timely manner with accuracy.
Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
Follows company policies relating to customer check out to increase customer satisfaction.
Assist customer service with answering phone calls with a polite and positive attitude.
Uses intercom for necessary announcements or pages.
Monitors the performance of cashiers and lot attendants and provides feedback to management.
Follows and enforces all front-end policies and procedures.
Participates in training/retraining of front-end associates to ensure high levels of productivity, speed, accuracy and courtesy to customers.
Assists to enforce and adhere to company policies and procedures as well as government regulations and laws.
Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
Follows all store and legal guidelines regarding sale of tobacco and alcohol.
Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
Responsible for general sanitation in the department.
Follows cleaning schedules and departmental guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
Disposes of trash properly.
Ensures smooth function of department and store by cooperating with co-workers and superiors.
Responsible to continuously improve job performance.
Responsible for utilization of all company provided Personal Protected Equipment (PPE).
May also be called upon to assist in other departments.

Benefits

Competitive salary
Minimum Essential Coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA)
Two supplemental medical plan options (Advantage and Elite plans)
Dental insurance
Vision insurance
Short term disability
Term life and AD&D insurance
Voluntary insurance such as hospital indemnity, critical illness
401(k) retirement savings plans
Scholarship program
Associate discount programs
Auto and home insurance
Employee assistance program
Pet insurance
Purchasing power
Paid time off
Sick pay