Cash Office Associate

Weis Markets•Callaway, MD

3d•Onsite

About The Position

The Cash Office Associate is responsible for the accounting bookwork practices at the store, including the reconciliation and recording of drawers, balancing the office cash, lottery, and stamps. This role also involves assisting in the research and investigation of any discrepancies, preparing bank deposits accurately and in a timely manner, and interacting with customers to resolve concerns. The associate will also monitor cashier performance, enforce front-end policies, and participate in training. Additionally, they will operate scanning equipment and registers, maintain security measures, and ensure compliance with sales regulations for tobacco and alcohol. The role also includes maintaining knowledge of store promotions, general sanitation in the department, and cooperating with co-workers and superiors for the smooth function of the department and store. The associate is responsible for utilizing all company-provided Personal Protected Equipment (PPE) and may be called upon to assist in other departments.

Requirements

Completed or working towards a high school diploma or general education degree (GED)
No prior experience required

Responsibilities

Reconciliation and recording of drawers
Balancing the office cash, lottery, and stamps
Assisting in the research and investigation of any discrepancies
Preparing bank deposits accurately and in a timely manner
Smiling and greeting customers, answering customer questions, and helping resolve customer concerns promptly, in a polite and professional manner
Following company policies relating to customer check out to increase customer satisfaction
Assisting customer service with answering phone calls with a polite and positive attitude
Using intercom for necessary announcements or pages
Monitoring the performance of cashiers and lot attendants and providing feedback to management
Following and enforcing all front-end policies and procedures
Participating in training/retraining of front-end associates
Assisting to enforce and adhere to company policies and procedures as well as government regulations and laws
Operating front-end scanning equipment and register, performing all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart
Maintaining accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons
Maintaining proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages
Following all store and legal guidelines regarding sale of tobacco and alcohol
Maintaining knowledge of weekly ads, marketing promotions and store layout to answer customer questions
Responsible for general sanitation in the department
Following cleaning schedules and departmental guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements
Disposing of trash properly
Ensuring smooth function of department and store by cooperating with co-workers and superiors
Responsible to continuously improve job performance
Responsible for utilization of all company provided Personal Protected Equipment (PPE)
May also be called upon to assist in other departments

Benefits

Minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA)
Two supplemental medical plan options, the Advantage and Elite plans
Dental
Vision
Short term disability
Term life and AD&D
Voluntary insurance such as hospital indemnity, critical illness
401(k) retirement savings plans
Scholarship program
Associate discount programs
Auto and home insurance
Employee assistance program
Pet insurance
Purchasing power
Paid time off and sick pay provided the eligibility and criteria specific to the position is met