Cash Office Admin

Margaritaville Atlanta•Atlanta, GA

2d•Onsite

About The Position

Performs office duties under regular supervision for all departments by performing the following duties: Counts and reconciles the safe at opening, shift change, and at closing with a manager present; maintains an adequate amount of change to be kept in the safe. Makes change for food and beverage servers, bartenders, and retail associates; makes and distributes Staff banks for both bartenders and retail associates. Reconciles net sales to individual sales audits. Distributes, tracks, and replenishes crash kits as needed. Answers telephones and directs calls to the appropriate person and/or department in a friendly, enthusiastic tone. Answers questions to the best of ability and/or directs questions to the appropriate person; writes and delivers accurate messages in a timely manner. Audits mail and distributes to appropriate party. Files and maintains department files and records; maintains department logs, records, and files. Mains inventory of and distributes radios, keys, and pagers. Performs administrative duties and in-house errands as requested. Assists management in training new Staff Members within their department when applicable. Mains constant communication with host Staff on current quoted/wait times for Guests. Laminates new Staff Member nametags. Sells and distributes uniform components to Staff Members. Distributes, tracks, and maintains promotional items. Mains high-level of knowledge regarding the company’s products and happenings, and communicates properly to Guests; establishes rapport with all Guests through name recognition. Notifies Manager/Supervisor of low inventory and recommends new inventory; communicates opportunities and concerns. Performs other duties and tasks as assigned or determined by Management or Supervisors. Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to Management. Adheres to all company policies and procedures as established in the Staff Member Handbook.

Requirements

Good written and verbal communication skills.
Ability to interact professionally with other departments and outside contacts.
Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
Six months in a guest service role with high volume cash handling experience required.
One to two years of Microsoft Office to include proficiency in Excel and Word.
Clerical experience and typing speed of 25 wpm; or equivalent combination of education and experience.
Health permit/food safety cards. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment.

Nice To Haves

High-volume phone answering experience preferred.
High school degree or GED preferred.

Responsibilities

Counts and reconciles the safe at opening, shift change, and at closing with a manager present; maintains an adequate amount of change to be kept in the safe.
Makes change for food and beverage servers, bartenders, and retail associates; makes and distributes Staff banks for both bartenders and retail associates.
Reconciles net sales to individual sales audits.
Distributes, tracks, and replenishes crash kits as needed.
Answers telephones and directs calls to the appropriate person and/or department in a friendly, enthusiastic tone. Answers questions to the best of ability and/or directs questions to the appropriate person; writes and delivers accurate messages in a timely manner.
Audits mail and distributes to appropriate party.
Files and maintains department files and records; maintains department logs, records, and files.
Maintains inventory of and distributes radios, keys, and pagers.
Performs administrative duties and in-house errands as requested.
Assists management in training new Staff Members within their department when applicable.
Maintains constant communication with host Staff on current quoted/wait times for Guests.
Laminates new Staff Member nametags.
Sells and distributes uniform components to Staff Members.
Distributes, tracks, and maintains promotional items.
Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to Guests; establishes rapport with all Guests through name recognition.
Notifies Manager/Supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.
Performs other duties and tasks as assigned or determined by Management or Supervisors.
Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to Management.
Adheres to all company policies and procedures as established in the Staff Member Handbook.