Cash Manager – Night/Swing Shift Manager

Federal Reserve Bank of Philadelphia•Chicago, IL

1d•Onsite

About The Position

The Cash Manager leads the activities and personnel of one or more assigned areas within the Cash department, ensuring the secure and efficient circulation of currency and coin to meet the needs of financial institutions and the public both during routine operations and periods of crisis. This role is responsible for developing, planning, and organizing resources to achieve department goals, objectives, and budget targets, while maintaining strict compliance with all applicable policies and procedures in a controlled environment. The level of work required is considered advanced and staff must be able to work under minimal to no supervision. This job has direct reports.

Requirements

Bachelor's Degree or equivalent experience as in 5+ years of professional work experience.
Experience managing direct reports and overseeing functional units.
Strong business acumen and talent management leadership competencies
Ability to use MS Outlook, MS Word, MS Excel and automated information technology systems
Knowledge of cash handling procedures and compliance standards highly preferred
Ability to work extended hours.
Intermediate analytical skills including sound business judgment and ability to think independently
Effective written and verbal communication skills with the ability to influence peer leaders and business partners
Strong attention to detail and organization skills
Strong interpersonal relationship building skills

Responsibilities

Primary responsibility for the night shift High Speed operation, with accountability for coordinating departmental processes and initiatives across both shifts; expected to split time between day and night shifts as agreed with the Cash Officer.
Manage the operations of the Cash Services Department under the direction of the Cash Services Officer.
Oversee one or more functional units, ensuring adequate staffing and training to support business needs.
Develop, plan, and organize resources to meet department goals, objectives, and budget targets.
Ensure strict compliance with all policies and procedures within controlled environments and valuables handling areas.
Coordinate employment decisions, including selecting qualified personnel, evaluating performance, recommending salary adjustments, promotions, terminations, and employee training and development.
Provide support for developing plans and recommend department quality, productivity, and service level goals based on Branch, District, and System standards.
Monitor and manage daily department/unit activities, including receipt, processing, shipping, and destruction of currency and coin.
Resolve operational problems and take corrective action to ensure effective operations and adherence to controls.
Maintain effective communication and coordination between the Cash Services Department and external entities such as the Treasury, U.S. Mint, Secret Service, other Bank departments, Branches, Reserve Banks, and financial institutions.
Ensure proper application of all governing procedures, including Custody Control Standards, Federal Reserve Currency Operational Manual, District Procedure Manual, and other documents.
Plan for staffing needs and select qualified staff to meet current and future requirements; train and develop staff for operational depth and maximum use of strengths.
Counsel subordinate staff on performance expectations and progress; recommend personnel actions including disciplinary actions and terminations under the Bank’s progressive discipline policy.
Collaborate with other managers to coordinate, develop, and recommend operating and capital budgets; monitor expenditures and explain variances; recommend actions to meet operational requirements.