CASH MANAGEMENT SUPPORT SPECIALIST
About The Position
Stockman’s Cash Management Department is headquartered in our Miles City office. If you like working with people, are comfortable with technology, and enjoy variety in your workday then come join our growing Cash Management team! For those seeking a professional career in an ever-evolving digital environment, this position is for you. Business Online Banking Specialist will gain knowledge of how commercial businesses use our services to efficiently and effectively flow their cash. These digital channels include online banking, electronic money movement, remote deposit capture and fraud prevention. This position is entry level and excellent customer service skills are a must. Apply today!
Requirements
- Strong commitment to providing exceptional customer service
- Ability to organize and prioritize tasks, and projects
- Attention to detail
- Strong written and verbal communications skills
- Microsoft Office proficiency (Word, Excel, Outlook)
- High School diploma or equivalency
Nice To Haves
- Previous bank experience
- 1-2 years previous customer service experience
Responsibilities
- Gain a good understanding of our digital solutions for our business customers including online banking, electronic money movement, remote deposit capture (RDC) and Positive Pay (a check/ACH fraud prevention tool).
- New client record setup in Cash Management
- Cash Management file maintenance review
- Troubleshoot and resolve customer issues with cash management services and other supporting services
- Assist new clients through the log in process and familiarize new clients with the functions within eBiz access
- Any other duties assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
