Cash Management Specialist-ServiceMac

First American•Jacksonville, FL

10d

About The Position

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. A Cash Management Specialist is responsible for all activities related to payment processing. Processes payments promptly and accurately and clears all exception items in a timely manner.

Requirements

High School diploma or equivalent
1-3 years of experience
Strong PC skills and knowledge of MS Office products and company operating systems
Analytical Problem-solving skills; organized
Customer service, team and goal oriented
Working knowledge of fundamental concepts, practices and procedures of department
Good verbal and written communication skills
Establishes effective working relationships at the work group level
Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.

Nice To Haves

Financial Services Industry experience a plus

Responsibilities

Process transactions accurately and timely in accordance with departmental and investor guidelines
Ensures exception items are identified and resolved in a timely manner
Document the system with comments regarding disposition of work items
Identify, research, and resolve issues
Make recommendations for the improvement of controls and processes within the department
Assist with internal or external audit requests
Communicate any trends and / or problems with recommended solutions to management
Assist with the creation and maintenance of department documentation; including, but not limited to, policies and procedures
Other duties and tasks, as assigned