Cash Management Representative

LCMC Health•New Orleans, LA

3d•Onsite

About The Position

This role is expected to accurately post payments and adjustments among other duties. The Cash Management Representative supports the overall financial health of the organization by ensuring payments are applied to outstanding balances in a timely manner and by identifying variances for further follow-up.

Requirements

High school diploma or GED with 2 years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management OR Strong clerical or banking experience considered.
Must be able to pass basic computer skills test and system level training.
Demonstrates knowledge of: Transaction posting and daily reconciliation processes
Must be able to analyze trends that are seen from different payors and make recommendation
Must be able to operate with relative independence in a fast-paced environment
Ability to exercise good organizational and time management skills.
Attention to detail and transaction accuracy is required.
Demonstrated problem-solving and inductive reasoning skills, which manifest themselves in creative solutions for operational inefficiencies
Highly developed communication skills, successfully demonstrated in effectively working with a wide variety of people in both individual and team settings
Analytical skills necessary to perform calculations, analyze remit codes, transfer account reconciliation, and other mathematical functions.
Ability to handle multiple tasks simultaneously.
Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change
Demonstrates excellent leadership, conflict-resolution, and customer service skills
Exceptional writing and communication skills
Strong comfort level with computer systems

Responsibilities

Performs daily cash posting and reconciliation of electronic and manual payments.
Responsible for retrieving payer remits from various websites for posting.
Knowledge and understanding of electronic system posting logic.
Assist with evaluating payment posting opportunities for 835 and EFT / ERA processing
Analyze paper EOB to ensure accurate posting of payments and adjustments.
Investigates the source of unidentified payments to ensure payments are applied to appropriate accounts.
Run and analyze balancing report to ensure accurate posting.
Scan all cash posting documents that are required into the electronic document system.
Provide suggestions related to process improvement as appropriate.
Clearly identify and report balancing issues to the department supervisor.
Understand the time constraints and deadlines associated with payment research and application and ensure that all daily goals are met.
Executes excellent customer service and professionalism when interacting with staff
Acts in accordance with LCMC’s mission and values, while serving as a role model for ethical behavior
Adheres to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines