The Cash Services team is hiring a Business Operations Specialist 2 responsible for defining and performing systems analysis and development tasks to improve workflow and operating efficiency. Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements. Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis. Participates in the modification of existing applications or development of new applications. Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting. Ensures all documentation and requests comply with established policies and procedures. Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed. Writes test plans and performs tests of new systems and modifications to existing systems. Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results. Additional responsibilities include: Daily 800 phone activity Liaison between branches, armored car providers and cash vaults for all armored transportation and branch cash needs Small to Mid-size project assignments Reporting, Invoice processing, Vendor account contact, assisting branches with appropriate cash levels
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees