Cash Document Specialist I
About The Position
We are seeking to fill the role of Cash Specialist I. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners. At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you’ll find: A culture that helps you thrive, with resources and support to fuel your growth. Flexibility to work remotely, while staying connected through virtual engagement. Opportunities to make a real impact in an industry that touches millions of lives. If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
Requirements
- 1+ year of data entry experience.
- Ability to utilize Microsoft Office applications - Excel and Outlook or similar experience.
- Ability to manage time and priorities wisely.
- Ability to adapt to frequently changing processes and procedures.
- Ability to work in a high-volume and time-sensitive environment.
- Ability to work independently with minimal direction and effectively meet deadlines.
- Ability to work collaboratively with peers in a team environment to attain common goals.
- Ability to communicate effectively in writing, in person, and by telephone with all levels of the organization.
- Ability to maintain strict confidentiality.
Nice To Haves
- 1+ year of experience in mortgage operations or payment processing preferred
Responsibilities
- Receive, open, sort, review, and maintain incoming mail by type.
- Prep and scan checks, miscellaneous documents, and Unclaimed Property claim letters to relevant image repository and export data as required.
- Review, research, and respond to customer email inquiries regarding Unclaimed Property.
- Perform duties that aid in the processing of servicing documents and accounting, ensuring transactions are within compliance guidelines (e.g. data entry, reviewing documents, tracking, filing, and payment research).
- Partner with vendors and contractors to ensure files are processed accurately.
- Review audit findings with leadership to determine opportunity for process enhancements and/or procedural changes.
- All other duties as assigned
Benefits
- Optional medical, dental, vision, life, and disability insurance
- Paid holidays, vacation, and sick leave
- Fidelity National Financial matching 401(k) and employee stock purchase plans
- Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
- Programs that celebrate achievements and milestones
- Discounts on gym memberships, pet insurance, and employee purchasing programs
- Tuition reimbursement program that supports your continued education and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
