Cash Bankruptcy Specialist

UWM•Pontiac, MI

12d

About The Position

The Cash Bankruptcy Specialist plays a critical role in the mortgage servicing process by ensuring accurate and compliant processing of borrower payments, bankruptcy-related financial transactions, and cash application in accounts under bankruptcy protection. This role supports the company’s compliance with federal bankruptcy laws and investor guidelines while maintaining a strong customer service focus. WHAT YOU WILL BE DOING Accurately apply and reconcile borrower payments on bankruptcy accounts, including trustee payments, post-petition payments, and suspense resolution. Review bankruptcy court documents such as Chapter 13 plans, trustee ledgers, and court orders to determine how payments should be applied. Monitor and track trustee disbursements and ensure timely posting to the correct accounts. Coordinate with internal departments (bankruptcy, cash operations, payment processing, etc.) to ensure compliance with bankruptcy regulations and servicing guidelines. Perform account reconciliations for bankruptcy loans, resolving cash misapplications or unapplied funds. Ensure all transactions follow investor and regulatory guidelines, including RESPA, CFPB, and bankruptcy law. Support accurate and timely bankruptcy reporting and audit responses. Identify and escalate complex issues that require legal or compliance input. Document all work in the servicing platform and maintain audit-ready files.

Requirements

High school diploma or equivalent required; Associate’s or Bachelor’s degree in finance, accounting, or related field preferred.
2+ years of experience in mortgage servicing, bankruptcy processing, or cash management.
Strong knowledge of bankruptcy processes (particularly Chapters 7 and 13) and their impact on mortgage servicing.
Familiarity with MSP (Black Knight), FiServ, or similar loan servicing systems is a plus.
Excellent attention to detail and strong organizational skills.
Ability to work independently in a deadline-driven environment.
Proficient in Microsoft Excel and other Office applications.

Nice To Haves

Experience working with bankruptcy trustees and courts.
Knowledge of investor guidelines (Fannie Mae, Freddie Mac, FHA, VA).
Strong analytical and reconciliation skills.
Excellent communication and interpersonal skills.

Responsibilities

Accurately apply and reconcile borrower payments on bankruptcy accounts, including trustee payments, post-petition payments, and suspense resolution.
Review bankruptcy court documents such as Chapter 13 plans, trustee ledgers, and court orders to determine how payments should be applied.
Monitor and track trustee disbursements and ensure timely posting to the correct accounts.
Coordinate with internal departments (bankruptcy, cash operations, payment processing, etc.) to ensure compliance with bankruptcy regulations and servicing guidelines.
Perform account reconciliations for bankruptcy loans, resolving cash misapplications or unapplied funds.
Ensure all transactions follow investor and regulatory guidelines, including RESPA, CFPB, and bankruptcy law.
Support accurate and timely bankruptcy reporting and audit responses.
Identify and escalate complex issues that require legal or compliance input.
Document all work in the servicing platform and maintain audit-ready files.

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi