Foreclosure & Bankruptcy Specialist

BECU•Lexington, KY

12d•$26 - $31•Hybrid

About The Position

As a Foreclosure & Bankruptcy Specialist at BECU, you’ll play a pivotal role in helping members navigate challenging financial situations with clarity and compassion. Your expertise will ensure timely and accurate handling of collections and recovery legal proceedings, including judgments, bankruptcies, and foreclosures. By maintaining accurate records, supporting legal processes, and providing exceptional service, you’ll not only safeguard the credit union’s interests but also directly support our members through some of their most critical financial moments. This is your opportunity to make a meaningful difference while growing your career within a supportive and values-driven organization. This role is hybrid and requires 3 days On-Site at our Tukwila, WA Headquarters.

Requirements

High School Diploma.
Typically 2 years of experience in a loss management, bankruptcy, foreclosure, legal, or collections environment.
Organizational skills with the ability to prioritize multiple tasks.
Verbal and written communication skills, especially as required in legal proceedings.
Interpersonal skills to present a professional image.
Ability to work independently and collaboratively, exercising sound judgment and discretion.
High degree of accuracy in performing responsibilities.
PC skills (MS Office), with the ability to learn new software.
Ability to work additional hours as necessary to accomplish objectives, goals, and projects.

Nice To Haves

Experience within a financial institution.

Responsibilities

Member Support: Guide members with empathy by resolving concerns, answering questions, and ensuring clear, professional communication every step of the way.
Information Processing: Manage and process incoming account updates, including legal notices and bankruptcy filings, to ensure accuracy and compliance.
Collateral Oversight: Monitor collateral activity by tracking pre-foreclosure stages, foreclosure status, and property values, ensuring data is current and reliable.
Administrative Support: Handle key administrative tasks such as mailings, document preparation, scanning, and inbox management—while following up with members as needed.
Regulatory Knowledge: Apply a thorough understanding of federal and state collection laws to maintain compliance and protect both members and the organization.
Team Collaboration: Contribute to the team’s success by supporting colleagues, sharing insights, and stepping in where needed to keep processes running smoothly.
Adaptability: Take on other responsibilities as assigned, demonstrating flexibility and a solutions-focused mindset.