Cash Application Specialist

Driven Brands Inc.•Charlotte, NC

1d•Hybrid

About The Position

The Cash Application Specialist applies customer payments accurately and on time across multiple payment methods (U.S. Mail/lockbox checks, ACH, wires, and credit cards) and processes adjustments, write-offs, debits, and credits. The role partners closely with the AR team and cross-functional contacts in Finance and Accounting. Strong communication, organization, and a collaborative, team-first approach are essential.

Requirements

High School Diploma or equivalent required
Minimum 2–3 years of Accounts Receivable and/or Cash Application experience.
Strong analytical, problem-solving, and reconciliation skills.
Excellent written and verbal communication skills.
Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
Strong attention to detail and a high level of accuracy.
Ability to work independently and collaboratively as part of a team.
Proficiency in Microsoft Office, particularly Excel.

Nice To Haves

Associate degree preferred
Experience with OMEGA ERP system(s) preferred (or a comparable ERP is a plus).

Responsibilities

Receive, post, and accurately apply cash receipts across multiple payment methods, including wire transfers, ACH credits, credit card payments, and check/lockbox deposits.
Reconcile payments to invoices and supporting documentation to ensure accuracy and resolve discrepancies.
Maintain accurate customer account and payment records, ensuring financial records are current and complete.
Perform month-end activities, including intercompany elimination applications and reconciliation to confirm all cash received is applied appropriately.
Partner with Finance and Accounting to ensure transactions are properly recorded and reconciled.
Prepare and provide audit support documentation as needed.
Perform other duties as assigned.