Cash Application Specialist I

GreatAmerica Financial Services•Cedar Rapids, IA

17h•Hybrid

About The Position

GreatAmerica Financial Services is seeking a Cash Application Specialist I to join their Cash Applications Team. This role is responsible for the ownership of cash application duties for GFSC, including applying payments quickly and accurately to ensure accurate invoicing, delinquency reporting, and timely late charge posting. The position offers opportunities to work with and build relationships with internal and external customers.

Requirements

High School Diploma or equivalent required
One to three years’ experience or equivalent combination of education and experience required
Excel, Word, Access, Outlook, Infolease, SharePoint, PBS, and OnBase
Ten-key calculator, ability to multi-task, ability to work in a fast-paced environment, ability to meet deadlines, ability to be a strong positive team player, takes initiative

Nice To Haves

Two-year college education desired
Basic understanding of the systems utilized by Cash to service various types of contracts with a focus on Infolease, ServiceCloud, Lockbox Reporter, and other Cash Application platforms
Exhibits understanding of lessors and differing needs based on industry or customer preference.

Responsibilities

Applies payments received by various methods (Lockbox, ACH, Phone Pay, Bill Pay, Live), in conjunction with lease agreement
Reformat and balance daily posting files from various resources (Banks, Phone Pay Portal, ACH). Assist with daily reconciliations to ensure applications are complete and accurate
Set up customer banking information for ACH processing and generate/transmit withdrawal files.
Process returned payment notifications from various sources
Post Cash journal entries reflecting payment application activity
Assist with routine quality control checks to ensure accuracy and deliver a superior customer experience.
Responsible for pulling and balancing
Assist in basic daily and monthly disposition tasks, as needed
Responsible for the completion of work orders/cases/emails, and other requests submitted to the Cash Team
Responds to customer inquiries and research requests
Lives the GreatAmerica principles; involved in cross functional team efforts as required and assigned

Benefits

Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Vacation - starting at 80 hours annually for employees in their first year of service.
Paid Sick Days - Ten (10) per year with a conversion option for unused time.
Ten (10) Paid Holidays per year
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave
Tuition Assistance
Networking Opportunities
Leadership Development Opportunities
Paid Parking
Service Awards