Cash Application Specialist

LanguageLine Solutions

About The Position

The Cash Applications Specialist is responsible for applying cash to open receivables while ensuring 100% accuracy and maintaining documentation. Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.

Requirements

A Bachelor of Science or Associate Degree in Accounting in business or related field required
Minimum one year experience of Accounts Receivable cash application preferred
Intermediate knowledge of Word, PowerPoint, Excel required

Responsibilities

Work with appropriate 3rd party payment software to ensure payments are processed, daily
Research and resolve, within assigned scope, payments without posting instructions
Reconcile accounts receivable batches to bank deposit
As necessary, contact customers regarding payment discrepancies
Coordinate with supervisor and coworkers to ensure deadlines are met
Monitor and respond to inquiries sent to AR email
Process refunds to client and brokers
Process returned payments in 3rd party software and contact client regarding returned payment.