Cash Application Specialist

Delta Dental of Minnesota • Bemidji, MN

10d • $23 - $29 • Onsite

About The Position

Provides financial, administrative and clerical support to the organization as it relates to the processing and application of payments to customer accounts to ensure accurate data and reports are provided to clients and management. Processes lockbox, ACH and other automated payment files as well as any returned or overpayment customer checks. Provides customer service support thru telephone and email response and problem resolution directly with customers. Provides back up to Billing Specialist, as needed. Maintains financial security by following internal accounting procedures. This position will be with Stratacor, an affiliate of Delta Dental of Minnesota.

Requirements

• Ability to communicate both verbally and in writing with team members at all levels and with brokers and agents
• Effective customer service and phone skills
• Effective analytical skills with Financial/Accounting related data
• Proven computer skills including spreadsheets (Microsoft Excel) and word processing (Microsoft Word)
• Must possess the ability to effectively organize and prioritize workload and manage time accordingly
• Ability to work collaboratively with other team members and to work well under deadlines
• Associate's degree in Accounting, Finance or equivalent training
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment authorization at this time.

Nice To Haves

• 1-2 years of previous related experience in an Accounting and/or cash processing experience
• Experience with financial systems such as PeopleSoft and/or automated billing systems

Responsibilities

• Process lockbox and other special deposit transactions using PeopleSoft and other proprietary software
• Verify ACH/Direct Debit totals and check issue totals with banking institutions
• Process overpayment and/or provider or customer returned checks
• Reconcile accounting data including general ledger, bank statements and customer accounts
• Provide quality customer support for incoming inquiries through phone, email, or mail
• Provide backup support to the Billing Specialist position
• Continue to improve internal processes by identifying and implementing, as approved, changes to processes
• Maintain accurate historical records management
• Special Projects, as assigned

Benefits

• medical, dental, vision, and life insurance
• disability coverage
• flexible spending plans
• a 401(k) plan
• Paid Time Off (PTO)
• Holidays
• days of remembrance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree