Cash Application Representative

Aston Carter•Cleveland, OH

10d•$20 - $20•Onsite

About The Position

The Cash Application Representative plays a key role in consolidating accounts receivable and cash application activities for multiple business groups. This position focuses on accurately applying cash using Excel and an internal ERP system, supporting a transition to SAP, and managing collections and dispute resolution to ensure timely and accurate customer account management.

Requirements

3–5 years of hands-on cash applications experience.
Experience in accounts receivable processes, including payment posting and reconciliation.
Proficiency in Microsoft Excel, including strong skills in organizing and analyzing financial data.
Experience performing collections activities via email and over the phone.
Proven ability to troubleshoot and resolve payment and invoice disputes.
Strong attention to detail with a focus on accuracy in financial records.
Effective written and verbal communication skills for interacting with customers and internal teams.

Nice To Haves

Experience working with ERP systems for cash application and accounts receivable.
Ability to support system transitions, such as moving from a homegrown ERP to SAP.
Strong organizational skills to manage multiple accounts and tasks simultaneously.
Comfort working in a fast-paced environment where priorities may shift during a system implementation.
Professional, customer-focused approach to collections and dispute resolution.

Responsibilities

Apply customer payments accurately within the internal ERP system, ensuring all cash is correctly posted to the appropriate accounts.
Use Microsoft Excel to track, reconcile, and analyze cash application data and accounts receivable information.
Support the transition to SAP by helping clean up existing data, resolving discrepancies, and preparing accounts for the new system.
Handle collections activities via email and phone, following up with customers on outstanding balances and payment status.
Manage and resolve customer disputes related to invoices, payments, and account balances, ensuring timely and professional resolution.
Collaborate with internal stakeholders to clarify payment issues and maintain accurate accounts receivable records.
Maintain a high level of attention to detail in all cash application and collections activities to minimize errors and ensure data integrity.
Communicate clearly and professionally with customers and internal teams, documenting all interactions and outcomes.