Cash Application Lead

BreakthroughFuel•Appleton, WI

11d•Onsite

About The Position

The Cash Application Lead supports basic cash application operations, mainly the daily posting of customer receipts to customer accounts in a timely and accurate manner, as well as troubleshooting and resolving application errors. Subject matter expert for key cash application functions and administrator of cash application systems. This position is located onsite in Appleton, WI.

Requirements

6+ years of experience in cash application or similar account receivable role
Basic accounting knowledge (impact of debits and credits on AR & cash)
Deep Excel skills and willingness to adopt and learn leading-edge technology
Proven project management skills
Excellent attention to detail and problem-solving skills

Nice To Haves

Familiarity with ERP or cash application systems (D365, Esker, etc.) preferred

Responsibilities

Monitor daily cash applications tasks and ensure their completeness.
Serve as a point of escalation for complex cash application issues.
Analyze trends in unapplied cash and recommend solutions.
Prepare daily, weekly, and monthly reporting on cash application activity, KPIs, and team performance.
Accurately apply incoming payments (checks, wires, ACH, etc.) to customer accounts across various business divisions.
Review and reconcile remittance advices to ensure proper application of funds.
Process and track NSF payments, coordinate with collections, and update customer accounts accordingly.
Handles administrative tasks of Cash Application systems, including Esker Cash Application and SKG eSettlement.
Collaborate with internal teams to resolve unapplied or misapplied payments.
Develop and/or maintain process and policy documentation.
Provide support for internal and external audits as needed.
Functional Expert responsible for training new or existing team members on expected processes and role responsibilities
Serve as a project manager/business analyst on key finance shared services initiatives
Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
Continuously learn and develop self professionally
Support corporate efforts for safety, government compliance, and all other company policies & procedures
Perform other related duties as required and assigned