Cash Application Specialist

Brookdale Senior Living•Milwaukee, WI

10d

About The Position

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities The Cash Application Specialist is responsible for accurate and timely cash receipt posting functions including applying receipts to residents’ accounts and investigating and reconciling exceptions. Posts cash receipts accurately and timely to residents’ accounts and reconciles batches daily. Works with bank on auto-cash posting, analyzes exceptions for improved hit rates, and balances detail daily. Contacts communities or residents for information regarding cash application as necessary. Investigates un-posted cash receipts and applies to the correct accounts. Assists Accounts Receivable department and communities to identify payments received. Recognizes and reports cash receipt trends, such as fraud, theft, etc., to Treasury Operations Supervisor. Assists in projects and attends meetings when applicable. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Requirements

High school diploma or GED is required.
Minimum of one year of accounts receivable or cash application experience is preferred.
Knowledge of general accounts receivable systems and Microsoft Office (i.e. Excel, Word, etc.) is required.
Must be detail oriented, organized, and accurate, and possess strong verbal and written communication skills.

Responsibilities

Posts cash receipts accurately and timely to residents’ accounts and reconciles batches daily.
Works with bank on auto-cash posting, analyzes exceptions for improved hit rates, and balances detail daily.
Contacts communities or residents for information regarding cash application as necessary.
Investigates un-posted cash receipts and applies to the correct accounts.
Assists Accounts Receivable department and communities to identify payments received.
Recognizes and reports cash receipt trends, such as fraud, theft, etc., to Treasury Operations Supervisor.
Assists in projects and attends meetings when applicable.

Benefits

Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement