Cash Application and Collection Specialist

MISTRAS Group•West Windsor, NJ

10d•$23 - $27

About The Position

The Cash Application and Collection Specialist is responsible for the timely and accurate application of cash and processing of customer deductions and overpayments. In addition to the cash application responsibilities the Cash Application and Collection Specialist will also assist with identifying, resolving, and collecting past due invoices, reconciling accounts as needed, identifying and resolving disputes and unallocated cash.

Requirements

5+ years cash application and accounts receivable experience
Functional knowledge of the accounts receivable and cash application process
Excellent negotiation and problem solving skills
Detail oriented
Strong reconciliation and analytical skills
Ability to handle fast-paced, multi-task environment
Adhere to tight deadlines
Highly professional and ethical
Flexibility and willingness to undertake new tasks as department evolves
Knowledge of MS Office products (Excel/Word/MS Outlook), ERP systems, and ability to learn

Responsibilities

Responsible for all aspects of administrative support in ensuring cash received is posted appropriately.
Cash Postings: assist in Entering daily payments (IFS/IREC) by date of deposit including ACH, wire transfers and credit card payments, and provide backup support for Accounts Receivable Specialists.
Process System Write offs/ Customer Unapplied Cash Offsets
Complete daily collection activities according to predefined account prioritization
Contact delinquent customers via e-mail or phone call for resolution and payment of past due invoices
Escalate delinquent accounts to VP of Working Capital Management or Operations as required
Partner with Operations to eliminate collection bottlenecks and improve the customer payment cycle
Respond to customer inquiries regarding open invoices or account reconciliations
Support process and technology improvement initiatives as directed by management
Support the resolution of unidentified payments and other payment related issues that have been assigned
Support collection performance, AR aging reporting and escalation meetings with Operations.
Achieve past due AR percentage and cash collection goals
Create reports using IFS and or Excel
Reconciliation of credits in ERP System
Responsible for assisting in maintaining clean accounts receivable aging
Additional duties as assigned by VP of Working Capital Management