Caseworker

The Salvation Army Canada and Bermuda Territory•Fort St. John, BC

4d•Onsite

About The Position

The Caseworker provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures. The incumbent’s work environment is typically in a shelter and/or transitional housing and/or supportive housing. The incumbent will work under disagreeable conditions such as isolation, monotony, odors, dealing with angry people, verbal abuse, work schedule affecting lifestyle, exposure to bodily fluids, bodily waste, exposure to drugs and alcohol. The incumbent may have little to no travel required. The incumbent carries a pager/walkie talkie and will work shifts. The job incumbent may be exposed to the risk of minor to moderate injury or illness due to physical attacks by others, exposure to infectious diseases, bodily fluids, sharp objects, and other dangerous situations. The performance of the job requires a moderate amount of keyboarding/manual record keeping, and occasionally lifting/packing clients/resident’s property/personal effects and engaging in recreational activities.

Requirements

Completed up to two (2) years of Community College
One year but less than three years of prior related experience, including frontline casework in social service environment
Attention to detail, problem solving and analytical skills
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
Excellent documentation and case management skills

Nice To Haves

Diploma or degree in related social services field
First Aid/CPR certification
Non-Violent Crisis Training
Background check consent
Clear vulnerable sector screening
Clean drivers abstract
Completion of our online Praesidium Abuse Training and required Health and Safety training

Responsibilities

Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
Provides safe storage and recording of prescribed medications
Coordinates and facilitates resident programming as required
Conducts all required shift change procedures prior to and after shift change
Performs intake and discharge procedures for clients/residents as assigned
Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required
Distributes funds to residents in accordance with established guidelines
Engages in the development of inter-personal relationships that promote dignity and respect
Performs required scheduled check-ins of residents on passes in community, escorts residents in the community when necessary and monitors behavior
Provides orientation to newly hired staff, volunteers, students
Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes occurrence reports
Performs other duties as assigned