0000003793.CASEWORKER.DA-MULTI PURPOSE ADVOCACY PROJ

Dallas County • Dallas, TX

10d • $25 - $31 • Hybrid

About The Position

Under general supervision, provides case management services to clients for various County programs by identifying needs, assessing eligibility and providing counseling, outreach and referral services.

Requirements

• Bachelor’s degree from an accredited college or university in Behavioral Science or in a job related field of study.
• Valid Texas driver’s license with a good driving record and reliable transportation.
• Skilled in the use of standard software applications.
• Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.

Nice To Haves

• Experience in intake, assessment, case planning and evaluation.
• Knowledge of community resources.

Responsibilities

• Interviews clients, obtains documentation and verifies information to assess client’s needs and eligibility for programs or services.
• Analyzes client’s documentation and supporting information to ensure eligibility and compliance with program requirements and applicable laws.
• Provides counseling, referral and follow-up services to clients.
• Prepares case plans, summaries, briefs, requests, reports and other required documentation.
• Assists clients by interacting with other departments, agencies, organizations, boards and community groups to ensure effective delivery of services and maintain awareness of available resources.
• Maintains knowledge of applicable policies, procedures and laws governing programs.
• Attends departmental meetings, in-service training, joint staff meetings and public seminars to broaden knowledge to better serve the clients.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level