Caseworker - Ontario Works

City of Windsor • Windsor, ON

4d • Hybrid

About The Position

Forward. Together. — Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth. Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment, state-of-the-art facilities, iconic food, temperate climate, magnificent waterfront parks & gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.

Requirements

• Must have a three (3) year post-secondary school Degree from a University in Social Sciences, Social Work, Business Administration, Public Administration or Ontario Ministry of Education equivalencies
• Must have over one (1) year of direct client support experience as it relates to human services planning and/or case management in a Social Services environment with good knowledge of Social Service programs and related legislation
• Must have the ability to travel to off site locations in a timely and expedient manner as required. If method of travel is by vehicle, a current valid and lawful Driver’s License is required in accordance with the Highway Traffic Act and must provide a driver’s abstract as a condition of employment
• Must be a mature person who can demonstrate sensitivity to client needs
• Must have operating knowledge of computer systems/programs including the Microsoft Suite of Products such as Word and Outlook

Responsibilities

• Interviewing applicants and recipients at the office or occasionally offsite in order to complete assessments to determine initial and ongoing eligibility for various classes of Social Assistance
• Documenting in a computerized environment and verifying information; maintaining and organizing a caseload to ensure legislative requirements are met and service is provided
• Assessing client circumstances to identify client needs and to make appropriate referrals
• Refers clients as well as liaises with various in-house and Community agencies
• Conducts ongoing assessments of eligibility and service plan progresses and provides appropriate follow-up and case coordination
• Liaises with community agencies with regards to social, employment and training opportunities for clients
• Develops and maintains a good rapport with customers and other staff members
• Will perform Occupational Health and Safety duties as outlined in the Corporate Health and Safety Program
• Will perform other related duties as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level