Casework Management Specialist 3

State of NevadaCarson City, NV
Hybrid

About The Position

This recruitment is for a Casework Management Specialist 1, underfilling a Casework Management Specialist 3 position in the Carson City Child Welfare office. At this trainee level, incumbents determine social service needs, develop case plans, and provide ongoing case management. Advancement to the next level is possible upon meeting qualifications and satisfactory performance. The role involves providing child welfare services, developing case plans with intervention strategies, ensuring children's medical, mental health, and educational needs are met, and offering strength-based, family-centered case management. This includes home visits, service monitoring, report preparation, and record keeping. Training is provided for the duties outlined. Applicants must be authorized to work in the U.S. and sponsorship is not available. Casework Management Specialists provide services and coordination for children, vulnerable and/or older adults, and their families, potentially in specialized programs or facilities, with duties performed in homes or similar residential settings.

Requirements

  • Bachelor's degree from an accredited college or university in early childhood education, special education, human growth and development, criminal justice, psychology, counseling, social work, sociology, gerontology, or closely related social science or human services related field and two years of professional experience providing casework services specific to children, adults, families, or vulnerable and/or older adults in a health and/or human services setting.
  • OR one year of experience as a Casework Management Specialist II or Social Worker II in Nevada State service.
  • OR an equivalent combination of education and experience above the Bachelor's degree level as described above.
  • Applicants must be authorized to work for ANY employer in the U.S.
  • Knowledge of applicable federal and State laws and regulations and agency policies, practices and procedures regarding human characteristics which indicate dysfunction.
  • Knowledge of developing, implementing and managing case and safety plans for children, vulnerable and/or older adults, and their respective family members.
  • Knowledge of motivational interviewing techniques and Stages of Change Theory.
  • Knowledge of clients rights and confidentiality laws.
  • Knowledge of court procedures.
  • Skill in maintenance of accurate case management records and entry of case management data into assigned database.
  • Ability to take decisive action to protect vulnerable at risk clients.
  • Ability to apply advanced casework methods and principles.
  • Ability to remain calm, think clearly and act professionally and decisively while dealing with stressful situations and/or difficult clients.
  • Ability to conduct home visits.
  • Ability to supervise child/parent visits.
  • Ability to testify in court proceedings.
  • Ability to prepare periodic and permanency reports and comprehensive recommendations to court system.
  • Ability to monitor compliance with court orders.

Nice To Haves

  • Incumbents at this level function in a trainee capacity, learning to determine social service needs of clients, develop appropriate solutions and case plans, and provide ongoing case management services.
  • Advancement to the next level may occur after meeting the minimum qualification, satisfactory performance, and with endorsement of the appointing authority.

Responsibilities

  • Develop, manage, and implement case plans and safety plans by interviewing clients, family members, collaterals, court stakeholders, and care providers to support the safety, permanency, and well-being of assigned clientele.
  • Assess individuals/clients using agency-approved tools to evaluate, identify, and determine social service needs and advise clients of their service-related rights and responsibilities.
  • Identify goals and develop strategies based on established objectives and available resources.
  • Review client's history, report observations, and recommend changes.
  • Remediate deficits and provide intervention strategies.
  • Assist care providers in learning techniques to enhance the care provider/client relationship.
  • Evaluate the effectiveness of the plan in meeting client, family, and care provider needs.
  • Utilize evidence-based practices to bring about behavior change to ensure client goals are accomplished.
  • Review plan with client and family/care provider and revise as needed.
  • Monitor client and family progress.
  • Develop, identify, obtain, coordinate, monitor, and evaluate resources and services to meet client and family/care provider needs.
  • Make referrals to other service providers and community resources.
  • Assist clients in obtaining financial assistance as appropriate.
  • Coordinate services with outside agency service providers.
  • Consult with other clinicians, social workers, medical personnel, vendors, contractors, school districts, courts, other public agencies, community organizations, law enforcement, and professionals in the legal system to exchange information.
  • Serve as motivator and negotiator to arrange and resolve service delivery issues.
  • Utilize crisis intervention to manage angry, hostile, or combative clientele.
  • Conduct assessments, have contact with children, vulnerable and/or older adults, and their respective families, and perform home visits using motivational interviewing.
  • Monitor follow-up services specified in the case and/or safety plan.
  • Arrange, assist, and/or provide transportation for clients to various appointments and community assistance services as necessary.
  • Prepare reports for court on family function recommendations.
  • Monitor providers to ensure services are provided.
  • Monitor quality of the living environment.
  • Train care providers as necessary as outlined in the approved agency provider standards.
  • Review billing forms for accuracy of services provided.
  • Assist clients with applying for program(s) and/or ongoing eligibility requirements.
  • Adhere to all regulatory and agency standards for documentation.
  • Document case activities, client contact, and progress in case records.
  • Prepare and submit a variety of written reports related to the evaluation of clients and services provided and evaluation to courts and other federal and State agencies.
  • Provide information to treatment/service team members, other professionals, family members, care providers, administrators, and judiciary.
  • Prepare correspondence and submit forms and documentation as required.
  • Participate in multidisciplinary teams and attend staff, committee, task force, and/or other scheduled meetings to discuss and provide input concerning critical client issues and problems.
  • Meet with professionals in local communities to develop program awareness and partnerships.
  • May attend and participate in in-service training, workshops, seminars, and continuing education programs to enhance knowledge, skills, and abilities related to job performance.
  • Perform related duties as assigned.

Benefits

  • The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them.
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