Casework Management Specialist 1 - Underfill

State of Nevada•Carson City, NV

9h•Hybrid

About The Position

DIVISION OF CHILD AND FAMILY SERVICES is seeking a Casework Management Specialist 1 underfilling a Casework Management Specialist 3 for the Intake Unit in the Carson City Child Welfare office. Working under close supervision, the CMS 1 will be responsible for the initial Intake Assessment to identify children who may be in need of protection. CMS 1 Intake is responsible for collecting thorough, pertinent information through motivational interviewing so that a sound and sufficient safety decision can be made. CMS 1 Intake will gather information in accordance with the information collection standard outlined in the Intake Policy. CMS 1 Intake will be responsible for understanding the SAFE model, especially present and impending danger. Conduct and document Diligent Searches according to statewide policy and DCFS procedure. Respond to after-hours on-call emergencies. Act in accordance with statute, regulation, policy and procedure. Advancement to the next level may occur after meeting the minimum qualification, satisfactory performance, and with endorsement of the appointing authority. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Casework Management Specialists provide casework services and service coordination for children, vulnerable and/or older adults, and their respective families and may be assigned to one of many specialized programs and/or facilities where duties may be performed in the home and/or any similar residential setting.

Requirements

Bachelor's degree from an accredited college or university in early childhood education, special education, human growth and development, criminal justice, psychology, counseling, social work, sociology, gerontology, or closely related social science or human services related field.
Knowledge of interviewing techniques to aid in identifying service needs.
Knowledge of case management practices and service coordination.
Knowledge of factors influencing human growth and development.
Knowledge of principles of individual and group behavior.
Knowledge of socio-economic conditions, trends and factors.
Knowledge of problem solving, research techniques and report preparation.
Skill in maintaining case files and records.
Skill in operating a computer sufficiently to enter, store and retrieve data.
Ability to effectively interact with individuals from a variety of economic, cultural, social and education backgrounds.
Ability to work cooperatively and effectively with the public, service providers, and co-workers.
Ability to communicate effectively both verbally and in writing.
Ability to read and understand technical and legal documents.
Ability to participate as part of a team.
Ability to work independently and follow through on assignments with minimal direction.
Ability to organize and prioritize work.
Must be authorized to work for ANY employer in the U.S.

Nice To Haves

Understanding of the SAFE model, especially present and impending danger.
Ability to conduct and document Diligent Searches according to statewide policy and DCFS procedure.
Ability to respond to after-hours on-call emergencies.
Ability to act in accordance with statute, regulation, policy and procedure.

Responsibilities

Develop, manage, and implement case plans and safety plans by interviewing the client, family members, collaterals, court stakeholders and care providers to support the safety, permanency, and well-being of assigned clientele.
On a continuing basis, assess individuals/clients using agency approved assessment tools to evaluate, identify and determine social service needs and advise clients of their service related rights and responsibilities.
Identify goals and develop strategies based on established objectives and available resources.
Review client’s history, report observations and recommend changes.
Remediate deficits and provide intervention strategies.
Assist care providers in learning techniques to enhance the care provider/client relationship.
Evaluate the effectiveness of the plan in meeting the client, family and care provider needs.
Utilize evidence based practices to bring about change behavior to ensure client goals are accomplished.
Review plan with client and family/care provider and revise as needed.
Monitor client and family progress.
Develop, identify, obtain, coordinate, monitor and evaluate resources and services to meet client and family/care provider needs.
Make referrals to other service providers and community resources.
Assist clients in obtaining financial assistance as appropriate.
Coordinate services with outside agency service providers.
Consult with other clinicians, social workers, medical personnel, vendors, contractors, school districts, courts, other public agencies, community organizations, law enforcement and professionals in the legal system to exchange information.
Serve as motivator and negotiator to arrange and resolve service delivery issues.
Utilize crisis intervention to manage angry, hostile or combative clientele.
Conduct assessments, have contact with children, vulnerable and/or older adults, and their respective families and perform home visits using motivational interviewing.
Monitor follow-up services specified in the case and/or safety plan.
Arrange, assist, and/or provide transportation for clients to various appointments and community assistance services as necessary.
Prepare reports for court on family function recommendations.
Monitor providers to ensure services are provided.
Monitor quality of the living environment.
Train care providers as necessary as outlined in the approved agency provider standards.
Review billing forms for accuracy of services provided, assist clients with applying for program(s) and/or ongoing eligibility requirements.
Adhere to all regulatory and agency standards for documentation.
Document case activities, client contact and progress in case records.
Prepare and submit a variety of written reports related to the evaluation of clients and services provided and evaluation to courts and other federal and State agencies.
Provide information to treatment/service team members, other professionals, family members, care providers, administrators, and judiciary.
Prepare correspondence and submit forms and documentation as required.
Participate in multidisciplinary teams and attend staff, committee, task force and/or other scheduled meetings to discuss and provide input concerning critical client issues and problems.
Meet with professionals in local communities to develop program awareness and partnerships.
May attend and participate in in-service training, workshops, seminars, and continuing education programs to enhance knowledge, skills and abilities related to job performance.
Perform related duties as assigned.
Under close supervision, incumbents receive training in performing the duties outlined above and may progress to the next level in the series upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority.