Casework Intern (Fall 2026) - UNPAID

International Rescue Committee•Richmond, VA

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. BACKGROUND: Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict. Domestically, our 29 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency. SCOPE OF WORK: IRC Richmond’s Casework department provides direct support to newly arrived refugees and other eligible populations during their initial resettlement period. The Casework Intern will support caseworkers with a variety of responsibilities related to client stabilization, service coordination, and community integration. Responsibilities may include assisting with client appointments, supporting public benefits enrollment, helping clients access healthcare and community resources, preparing documentation and case notes, supporting cultural orientation activities, and assisting with administrative and logistical tasks. The intern will work closely with casework staff to help ensure clients receive timely, coordinated services and support during their first months after arrival.

Requirements

Excellent written and verbal communication skills
Detail-oriented, organized and reliable
Reliable, organized, and able to complete tasks within deadlines
Successful navigation of a complex and fast-paced environment
Must have access to a car and a clean driving record

Responsibilities

Attend IRC Volunteer/Intern Orientation
Support caseworkers with client appointments and service coordination
Assist clients with accessing community resources and navigating public systems
Help clients complete applications and required paperwork for services and benefits
Support Cultural Orientation sessions and client education activities
Assist with transportation coordination and accompaniment to appointments as needed
Prepare required documentation for case files and enter case notes
Support scheduling, follow-up communication, and general administrative tasks
Assist with organizing and maintaining client files and records
Help coordinate donations, supplies, and client needs as assigned
Advocate for clients during service delivery and represent IRC professionally
Maintain confidentiality and adhere to IRC policies and procedures
Track hours and submit a monthly timesheet through IRC’s online Volunteer Dashboard

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles