Caseload Assistant for the Office for Disability and Accessibility Services

Connecticut State Community College•Norwich, CT

4d•$52•Onsite

About The Position

This position is responsible for facilitating the comprehensive process with students seeking accommodations, evaluating appropriate and reasonable supports, and ensuring their effective implementation/institutional compliance, and scheduling and proctoring of student testing. Under the supervision of the Campus Director of Disability and Accessibility Services, the Caseload Assistant provides essential support to ODAS in coordinating academic accommodations for students with documented permanent or temporary disabilities through effective performance in these essential duties.

Requirements

Master’s degree in education or a closely related field (e.g., educational psychology, learning disabilities, special education, counseling) with two (2) years of professional experience working directly with individuals with disabilities.
In-depth and accurate knowledge of federal disability laws, including the Americans with Disabilities Act (ADA), the ADA Amendments Act of 2008, Section 504 of the Rehabilitation Act, and a strong understanding of HIPAA and FERPA regulations.
Proven expertise in interpreting diagnostic assessments and analyzing behavioral indicators associated with learning differences, attentional challenges, psychological and developmental disabilities.
Advanced understanding of primary physical, cognitive, psychological, developmental and other disabilities, along with familiarity with the best practices, as well as the essential services and supports utilized.
Technological literacy and proficiency with assistive technology /software and testing programming.
Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
Excellent interpersonal, oral, and written communication skills
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Nice To Haves

Experience collaborating with faculty on inclusive teaching and universal design.
Prior experience navigating complex situations involving students and faculty around student accommodations, balancing academic standards with ADA/504 compliance.

Responsibilities

Supports a designated caseload of students with documented permanent and/or temporary disabilities.
Engages in the interactive process with students, faculty, and staff to assess and implement accommodations.
Assists with the day-to-day ODAS office operations.
Assists with the collection and evaluation of medical, educational and/or diagnostic documentation to confirm diagnosis and identify reasonable, effective and course specific accommodations that uphold academic integrity and do not fundamentally alter the program of study.
Maintains comprehensive records of all interactions and decisions related to accommodations within the Accommodate system, ensuring accuracy, confidentiality and compliance.
Collaborates with students, faculty, and staff to facilitate the effective implementation of approved academic accommodations.
Leads and contributes to conflict resolution efforts involving students, faculty, staff, and administration, applying equity-centered strategies to address complex accessibility issues and ensure adherence to ADA and Section 504 requirements.
Protects the confidentiality of student disability records and information in accordance with institutional policies and legal standards.
Coordinates and provides accommodation test proctoring for students, ensuring appropriate arrangements are coordinated and executed.
Performs additional duties and special assignments as needed to support the mission of the Office for Disability and Accessibility Services.
Attends orientations as necessary.