Case Worker

Archdiocese of St. Louis • St Charles, MO

1d

About The Position

The Case Manager provides compassionate support, advocacy, and resource coordination for individuals and families seeking assistance through the church’s outreach or social ministry programs. This role reflects the mission and values of the Catholic faith by serving people with dignity, respect, and confidentiality while helping them access community resources, emergency assistance, and long-term support services.

Requirements

• Experience in case management, social services, nonprofit ministry, or community outreach
• Knowledge of local social service systems and public assistance programs
• Strong interpersonal and communication skills
• Ability to maintain confidentiality and professional boundaries
• Compassionate, nonjudgmental approach to serving diverse populations
• Organizational and documentation skills
• Basic computer proficiency including Microsoft Office and database systems

Nice To Haves

• Practicing Catholic preferred at some parishes, but not always required

Responsibilities

• Connect clients with community resources such as: housing assistance, food programs, counseling services, healthcare, employment support, financial assistance
• Maintain accurate client records and confidential documentation
• Monitor client progress and provide follow-up support
• Collaborate with parish staff, volunteers, and outside agencies
• Assist with emergency assistance programs including rent, utilities, food, or transportation aid
• Advocate for clients with government agencies and service providers
• Participate in outreach events and parish social ministry activities
• Ensure services align with Catholic social teaching and parish mission
• Prepare reports and track program outcomes when needed

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed