Case Worker - Community Assistance Program (Mon- Fri, 8:00AM - 4:30PM)

University Health

4d•Hybrid

About The Position

This role is for a passionate, empathetic problem-solver with a deep understanding of mental health and substance abuse challenges, ready to empower individuals and help them regain their confidence and stability. The Community Support Specialist will be on the front lines of client care, offering behavioral and socially rehabilitative services that help people lead healthier, more fulfilling lives. This role involves close collaboration with clients to understand their unique needs and provide support in emotional wellbeing, finances, social life, and career goals, as well as working with a multidisciplinary team to ensure comprehensive client care.

Requirements

A degree in Psychology, Social Work, or a similar field—or a solid combo of education and real-world experience.
Strong communication skills.
Active listening skills.
Ability to build trust and motivate others.
Ability to support your team, share knowledge, and help lift others up.
Comfort working with people from all walks of life and commitment to creating inclusive spaces.
Adaptability and ability to think on your feet and solve problems creatively.
Meeting all safety and compliance standards (for roles involving driving).
Readiness to earn Benefits Planning certification within a year (especially in Employment Services).
Flexibility to work in the community, meeting people where they are—homes, centers, or drop-in spaces.
Organization skills to manage paperwork and compliance.

Nice To Haves

Learning is your thing.

Responsibilities

Provide life-changing support that helps clients regain control of their emotional, social, and financial wellbeing.
Collaborate with an interdisciplinary team to ensure holistic client care.
Help clients navigate the complexities of life by connecting them with local resources, support networks, and services.
Utilize creativity to design personalized treatment plans.
In times of crisis, provide the right tools and support to guide clients through tough moments and resolve challenges.
Help clients achieve wellness across all aspects of their lives—spiritually, emotionally, intellectually, and socially.
Advocate for clients who may be struggling with legal, financial, or societal challenges.
Keep paperwork and compliance in check.