Case Worker II

Turning Point of Central California, Inc. • Fresno, CA

5h • $20 - $26 • Onsite

About The Position

The Golden State Residential Reentry Center (RRC) is a federally funded community confinement program operated in partnership with the Federal Bureau of Prisons (FBOP) and Turning Point. The RRC provides structured, supportive services to individuals transitioning from incarceration back into the community. Through individualized reentry planning, the program promotes accountability, employment readiness, financial stability, substance abuse education, and community reintegration. The co-ed facility accommodates up to 40 adult residents in custody and supervises up to 20 individuals on Home Confinement through GPS monitoring. The Case Worker II plays a central role in supporting the rehabilitation and reintegration of Federal Bureau of Prisons (FBOP) residents at the RRC. Reporting to the Supervising Case Worker and Program Director, this position is responsible for managing a caseload of up to 30 residents, conducting assessments, developing individualized program plans, and delivering both individual and group services. The Case Worker II ensures residents understand and comply with program expectations, coordinates referrals to community resources, monitors progress and maintains documentation in accordance with FBOP standards. This role requires strong case management skills, sound judgment, and the ability to build constructive relationships with justice-involved individuals while maintaining accountability and compliance with contractual obligations.

Requirements

• Four-year degree in a social, human services, criminal justice or behavioral science program form an accredited college or university and a minimum of one (1) year work experience working in a human services, corrections, or community-based services. Work experience may be substituted for academic studies, exchanging one (1) year of work experience in a related field for one (1) year of academic education. Total work experience needed in lieu of the combination of education and work experience is five (5) years.
• Knowledge and understanding of criminal behaviors and related behavioral health issues including mental health and substance use.
• Ability to write substantive and grammatically correct reports.
• Ability to collaborate effectively with multidisciplinary teams, including monitor staff, program leadership, and external partners.
• Understand and follow complex oral and written instructions.
• Maintain accurate records, files, and databases.
• Ability to maintain professional boundaries and exercise sound judgement in high-pressure or emotionally charged situations.
• Operate modern office equipment, including computer equipment and specialized software application programs.
• Prepare, review, and present reports, recommendations, and other correspondence and communications in a clear and concise manner.
• Be on-site at the assigned location during regularly scheduled work hours.
• Must complete minimum required hours of assigned training on an annual basis.
• Ability to communicate effectively in written and spoken English.
• Adhere to HIPAA regulations and agency protocols for handling Protected Health Information (PHI) and Personally Identifiable Information (PII), ensuring confidentiality and data security.
• Ability to work effectively and professionally with staff and program participants.
• Ability to work with residents and staff members of diverse cultural backgrounds.
• Intermediate computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.
• Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
• Ability to pass a pre-employment criminal background check.
• Ability to pass a pre-employment drug screen and TB test.

Nice To Haves

• Two (2) years of case management or case work experience working with justice involved individuals is preferred.
• Current certified training in emergency First Aid and CPR procedures, preferred.
• Experience in de-escalation techniques, trauma-informed care, or behavioral intervention strategies, preferred.

Responsibilities

• Maintain an assigned caseload of up to 30 Federal Bureau of Prisons (FBOP) Residents/Home Confinement participants and ensure all case management activities align with the RRC Statement of Work (SOW).
• Conduct comprehensive resident orientations upon intake, ensuring understanding of program rules, expectations, and available services.
• Conduct initial assessments and develop individualized program plans (IPPs) that address residents’ criminogenic needs including behavioral patterns, antisocial personality traits, criminal thinking patterns, peer associations, family dynamics, educational and vocational goals, substance use, and reentry needs such as financial stability, housing, social support, and transportation. All assessments and IPPs must include input and approval from the Supervising Case Worker or Program Director.
• Conduct Prison Rape Elimination Act (PREA) risk assessments during intake and reassessments within 30 days of initial assessment.
• Educate residents on program procedures and expectations, reinforcing accountability, and promoting successful reintegration.
• Provide individual and group services to support residents’ rehabilitation and reentry goals.
• Assist residents in accessing and utilizing community-based education, training, and support resources.
• Schedule residents for classes and workshops that align with their IPPs and reentry goals.
• Meet with residents at least bi-weekly to assess progress toward goals using measurable outcomes, update IPPs, support goal achievement, and encourage behavioral and programmatic compliance.
• Ensure availability for one-on-one meetings with residents as needed to address emerging needs or concerns.
• Monitor resident accountability, including reviewing and approving passes, tracking movement in the community, and following up on rule infractions.
• Monitor residents on home confinement, including GPS and telephone check-ins, and assist with conducting home and work site visits as required.
• Maintain accurate and timely case notes documenting resident behavior, interventions, and changes to IPPs.
• Maintain complete and compliant resident files in accordance with FBOP contract requirements. Ensure all documentation is current, filed promptly, and organized to reflect accurate and timely case activity.
• Collect and submit required data for FBOP reporting, ensuring accuracy and timeliness.
• Participate in all required agency trainings, including FBOP-mandated and PREA-specific training sessions.
• Attend team meetings and Program Review Team (PRT) meetings and other scheduled meetings as directed by the Supervising Case Worker or Program Director.
• Assist with tracking residents’ employment schedules, employment passes, employment overtime, income documentation, and deposit verification.
• Assist residents in preparing for release, including discharge planning, community reintegration strategies, and coordination with supervision agencies. Ensure residents have access to services, including medical, behavioral health, and housing support upon release.
• Maintain professional boundaries and confidentiality in accordance with FBOP, PREA, and agency policies.
• Collaborate with monitor staff and other team members to ensure consistent enforcement of program rules and resident accountability.
• Participate in resident disciplinary hearings when rules are violated. Help prepare incident reports and required forms, and ensure residents are treated fairly and consistently according to FBOP and RRC policies.
• Handle, store, and transmit Protected Health Information (PHI) and Personally Identifiable Information (PII) in compliance with HIPAA and agency policies.
• Remain flexible and adaptable to changes in workload and assignments.
• Will think and act quickly and efficiently in emergencies.
• Will drive on Agency business.
• Physical presence at the program is required.

Benefits

• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level