Case Worker- IHC

DuPage PADS•Downers Grove, IL

12d•Onsite

About The Position

This position is responsible for intake, assessment, case coordination, providing referrals and crisis interventions, advocacy and engagement of program participants in agency services.

Requirements

Excellent engagement skills.
Effective written, oral, and crisis intervention skills.
Ability to think conceptually and to be creative.
Strong interpersonal skills with attention to detail.
Problem solving skills.
Ability to plan and analyze.
Ability to work independently and work as part of a team.
Knowledge of issues related to homelessness, poverty, and mental health.
Computer literacy in Microsoft Office.

Responsibilities

Operates within the DuPagePads Core Values, which supports providing care in accordance with the Trauma Informed Policy and Practices of the Agency.
Provide screening and intake of program participants who use the Interim Housing system.
Provide appropriate referrals to the Client Service Center.
Engage with program participants to build relationships to help move them to the next level of service.
Document and report any hospital calls or emergencies to the Interim Housing Director.
Engage with program volunteers to insure overnight site operations.
Provide education and advocacy on behalf of agency programs, services, and clients with volunteers at Interim Housing sites.
Provide required program forms and information to the Interim Housing Director and/or office staff according to expected deadlines.
Maintain nightly information log for the Interim Housing Coordinator and insure adequate site supplies are provided.
Attend and actively participate in all required meetings.
Other duties as assigned by supervisor.