Case Worker I - Psychiatry

Washington University in St Louis • Forest Park, GA

7d • Onsite

About The Position

The Hermann Center is seeking a Family Support and Care Coordinator (Case Worker/BSW) to provide intake support, care coordination, resource navigation, family support, and case management services for young children, pregnant and postpartum individuals, caregivers, and families receiving services through the Hermann Center and Synchrony programs. This position serves as an important bridge between families, clinical providers, psychiatry, community resources, and support services. The Family Support and Care Coordinator will assist families in navigating behavioral health, developmental, educational, medical, child welfare, and social service systems while helping reduce barriers to treatment participation and supporting engagement in services. The position will work closely with the Clinical Program Manager, therapists, psychiatrists, peer support specialists, community program staff, and research personnel to ensure that families receive coordinated, family-centered care. The role will be particularly important in supporting families involved with the County Services Fund (CSF), foster care, adoption, guardianship, court systems, and other community-based services. As the Hermann Center continues to grow, this position may also provide caregiver support, parent education, and other family-focused services under appropriate supervision and training. The role offers opportunities for professional growth within an interdisciplinary academic medical center committed to early childhood mental health, family-centered care, innovation, training, and community impact. The ideal candidate will be passionate about supporting young children and families, skilled in building relationships with caregivers, and knowledgeable about community resources and systems of care.

Requirements

• Bachelor's degree
• Basic Life Support certification must be obtained within one month of hire date
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
• Equivalent of a bachelor’s degree in a health-related field, such as social work, counseling, sociology, or psychology.
• Applicants with bachelor’s degrees in other fields may be considered with sufficient case management experience.

Nice To Haves

• Bilingual applicants are strongly encouraged to apply.
• Bachelor's degree - Social Work
• Working With Community Organizations (1 Year)
• Behavioral Health
• Case Management
• Community Resources
• Computer Literacy
• Document Organization
• Family Support
• Intake Process
• Interpersonal Communication
• Referral Coordination
• Social Work
• Working with Children

Responsibilities

• Conduct intake interviews and gather psychosocial information from caregivers.
• Assist with triage and determination of appropriate Hermann services.
• Coordinate referrals to therapy, psychiatry, parent support, and community services.
• Support intake processes for pregnant and postpartum individuals.
• Assist with identifying urgent needs and connecting families with appropriate supports.
• Provide family-centered support to caregivers.
• Assist families in navigating healthcare, educational, developmental, and social service systems.
• Provide support related to foster care, adoption, guardianship, and court-involved situations.
• Facilitate communication among families and providers.
• Assist families in addressing barriers to treatment participation.
• Work closely with Peer Support Specialist.
• Connect families with community resources.
• Assist with public benefits, housing, transportation, childcare, food security, and other social determinants of health.
• Support County Services Fund (CSF) service delivery and documentation.
• Maintain knowledge of community resources available to young children and families.
• Track referrals and outcomes.
• Maintain required documentation.
• Assist with program evaluation and research activities.
• Participate in multidisciplinary team meetings.
• Support quality improvement initiatives.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level