Case Specialist Trainee

Child Care Resource Center • Palmdale, CA

10d • Onsite

About The Position

Under general supervision, the Case Specialist Trainee-Temporary receives on-the-job training and is expected to demonstrate competency by successfully completing all requirements outlined in the Case Management Specialist Trainee Program Acknowledgement. The Case Specialist Trainee-Temporary must successfully pass both written and practicum exams to validate and demonstrate their skillset to perform the full range of duties of the Case Specialist I position. Case Specialist Trainee-Temporary are required to work onsite at their assigned office. During participation in the Trainee Program, the Trainee is considered a CCRC Temp, employed directly through CCRC and receive benefits in accordance with employment under a temporary status. CCRC Temps are not eligible to accrue vacation or receive paid time off for holidays. Temporary employment as a Case Specialist Trainee - Temporary is term-limited based on the duration of the Trainee Program and is an opportunity for a potential career path to regular employment as a Case Specialist I upon successful completion of the trainee program. The trainee assignment has an established duration of 12 weeks, or 60 working days. Upon successful completion of the Trainee Program, the employee may apply for regular status employment and promotion to the Case Specialist I position. During participation in the Trainee Program, Case Specialist Trainees are not eligible for consideration or movement into other CCRC positions until they have successfully completed the program, promoted to the Case Specialist I position, and meet all other internal CCRC guidelines for promotion or transfer opportunities. The Case Specialist Trainee- Temporary will perform all duties associated with operations of the Subsidized Child Care Program such as parent orientations, screenings, certification/recertification, data entry and maintaining accurate case files. Depending upon which specific team the Case Specialist is placed upon, the team’s work may focus on a specified area of Case Management, such as intake or on-going case maintenance.

Requirements

• High School diploma or equivalent required and 2 years of equivalent related work experience (experience in Child Development, Social Work, Psychology, Human Services, Family Studies, or related field); or Associate’s degree in the field of Psychology, Sociology, Child Development, Social Work, Human Services, Family Studies, or related field (as approved)
• Demonstrated proficiency and experience with Windows-based programs and data entry.
• Ability to work a regular, full-time schedule.
• Background check required.
• Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting.
• MVR / DMV: clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.
• Must work 5 days onsite.

Nice To Haves

• Potential career path to regular employment as a Case Specialist I upon successful completion of the trainee program.

Responsibilities

• Provide case management services to families enrolled in subsidized child care programs.
• Perform parent orientations, screenings, certification/recertification.
• Data entry and maintaining accurate case files.
• Case Processing (70%)
• Client Interaction and Support (20%)
• Data Entry / Documentation Maintenance (10%)

Benefits

• Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED