Case Processor - Felony Screening/Case Processing Unit

State of Delaware•Dover, DE

7d•Onsite

About The Position

The Delaware Department of Justice is seeking a Case Processor to support the administrative functions of the Felony Screening Unit within the Criminal Division in New Castle County. This position serves as the "intake coordinator" for Case Processing in New Castle County. It involves coordinating coverage and scheduling of all intakes with Felony Screening Legal Assistants, providing files, grand jury dates, scheduling intakes, and generating letters for Fast Track. Data entry is required, along with daily contact with police officers to schedule missed and ongoing intakes. This activity requires working with Legal Assistants to find files, enter intake and Grand Jury dates into the electronic system, pull files for the next day, and prepare files for the nighttime intake schedule. Updates are input into the computer for the event screen in the DELJIS AG Case Tracking system where a list of cases is maintained. The Case Processor is responsible for answering a high volume of phone calls and emails, which involve scheduling and rescheduling intakes, in addition to participating in the rotation for coverage of the main Criminal Division Receptionist phone lines. The role will also involve running NCIC records for Board of Pardon/Board responses, closing files, and maintaining and monitoring a list of missed cases known as the “needs intake” list, which must be coordinated and distributed amongst court liaisons. When needed, the Case Processor will assist the Administrative Specialist and Deputy Attorneys General on other clerical tasks such as Preliminary Hearing offers, typing informations for Pleas by Appointment, and other administrative tasks as requested. The position will generate statistics (via spreadsheets) for Legal Assistant's intakes and intakes by police officers (day and evening intakes). This position is the general back-up for the case processing unit and will be trained to assist with file-creating, downgrades, continuance requests, and loading charges for PBA to assist the unit on an as-needed basis.

Requirements

Education, training and/or experience demonstrating competence in applying laws, rules, regulations, standards, policies and procedures.
One year experience in record keeping.
One year experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
Highly detail-oriented.
Able to manage multiple tasks with accuracy in a fast-paced, high-pressure environment.
Capable of working independently while handling a heavy workload.
Strong written communication skills.
Demonstrated ability to produce error-free documents.
Solid organizational skills.
Proficient in Microsoft Word and Excel.
Satisfactory criminal background check.
Direct deposit of paychecks.
Legally authorized to work in the United States.

Nice To Haves

Prior experience using systems such as DELJIS, LEISS, or ENFORCER is preferred.

Responsibilities

Coordinates the coverage/scheduling of all intakes with Felony Screening Legal Assistants.
Provides files, grand jury dates, schedules intakes and generates letters for Fast Track.
Performs data entry and daily contact with police officers to schedule missed and ongoing intakes.
Works with Legal Assistants in finding files, entering intake and Grand Jury dates into the electronic system, pulling files for the next day, and preparing files for the nighttime intake schedule.
Updates the computer for the event screen in the DELJIS AG Case Tracking system.
Answers a high volume of phone calls and emails, involving scheduling and rescheduling intakes.
Participates in the rotation for coverage of the main Criminal Division Receptionist phone lines.
Runs NCIC records for Board of Pardon/Board responses.
Closes files.
Maintains and monitors a list of missed cases known as the “needs intake” list, coordinating and distributing it amongst court liaisons.
Assists the Administrative Specialist and Deputy Attorneys General on other clerical tasks such as Preliminary Hearing offers, typing informations for Pleas by Appointment, and other administrative tasks as requested.
Generates (via spreadsheets) statistics for Legal Assistant's intakes and intakes by police officers (day and evening intakes).
Serves as the general back-up for the case processing unit.
Assists with file-creating, downgrades, continuance requests, and loading charges for PBA to assist the unit on an as-needed basis.