Case Planner-Oneida County Foster Care (5495)

The House of The Good Shepherd•City of Utica, NY

2d•$25 - $25•Hybrid

About The Position

The Case Planner role involves working closely with families to implement individualized family assessment service plans, fostering strong relationships between families, agency personnel, and other service providers. You will provide essential in-home services, including safety monitoring, behavior management training, and supervising family visits. As a key support, you will maintain flexible hours and be available for 24-hour on-call crisis intervention, helping families access necessary clinical, financial, and community-based services.

Requirements

Bachelor’s degree, preferably in human services or a related field required.
Experience with Uniform Case Record (UCR) documentation.
Must have a Valid NYS driver’s license, evidence of a safe driving record and ability to drive agency vehicles.
On-call availability is required for 24-hour crisis intervention, with participation in a rotating on-call schedule.

Nice To Haves

Minimum of one year of successful experience in human services, social services, child welfare, case management, mental health, foster care, juvenile justice, or other related fields preferred.

Responsibilities

Implementation of family assessment service plans: provide in-home services including monitoring of provisions and safety, behavior management training for families and supervised visits between children and families when necessary
Provide 24-hour on-call crisis intervention for families, as needed.
Assist families in identifying and obtaining appropriate clinical, recreational, financial, medical or other support services designed to fully integrate the family with community-based support in accordance with treatment plan; make referrals as necessary.
Monitor school attendance and performance for each child on caseload in accordance with treatment team recommendations.
Accompany families to scheduled appointments, etc. and provide or arrange transportation when necessary.
Act as liaison between parents/families, Family Court, Probation, school officials, agency personnel or other service providers as necessary/appropriate.
Assume Lead Case Planner's responsibilities when indicated; this could include scheduling Uniform Case Record (UCR) meetings, coordination of services for family members in need, etc. and case conferences.
Actively participate in treatment team meetings and planning conferences.
Complete documentation per agency policy and procedure (e.g. log entries, mileage, medical, incident reports, intake, Uniform Case Record (UCR), Plan Amendments, affidavits, utilization reviews, service plans etc.)
Attend agency in-service trainings, workshops and seminars as appropriate or required by supervisor.
Seek out outside training related to job duties / case specific needs, as approved by their supervisor.
Take part in Quality Improvement training and demonstrate commitment and active participation in the agency's ongoing Quality Improvement Program.
Other associated tasks as deemed appropriate by supervisor.